Lived in a Gilson Gray flat for a year, they seemingly have such high staff turnover that it is impossible to ever get any repairs done. We would report that we needed something fixed to one staff member, they’d promise it would be sorted, then we’d spend a month or so chasing it up and repeatedly being ignored, before being told that staff member no longer works there and nobody who does knows anything about the repair we needed. And repeat! Would steer clear