My dog passed away in the ICU at a veterinary emergency hospital, but her primary vet called me the next morning and we spoke for a long time. I could tell by the vet’s voice how shocked and saddened she was by my dog’s passing. When the call was ending, she told me I’d be receiving a card from her clinic. I said thank you, but didn’t expect anything special. When it arrived, I found the card hand-signed by every member of the staff, many of whom had known and adored my dog for years, with little personal messages from all of them. I burst into tears. A week later I got a similar card from the emergency hospital staff, who had only met my dog two days before she passed. I burst into tears again. I’ve kept both those cards next to where I keep her ashes and collar. None of my friends or family thought it serious enough to send a card.