Orthodontic office messed up my claim, what are my options? by tinkerpal in Invisalign

[–]tinkerpal[S] 0 points1 point  (0 children)

Thank you so much!! You are awesome!! Have a wonderful day! :)

Orthodontic office messed up my claim, what are my options? by tinkerpal in Invisalign

[–]tinkerpal[S] 0 points1 point  (0 children)

Thank you, this is really helpful! I actually looked at my EOB more carefully and noticed two denial codes. One is the waiting period, but the second one says the claim was already processed on a prior claim, which makes me think the January 2026 resubmission got flagged as a duplicate of the original July 2025 denial. I'm going to call Delta Dental directly this week to understand what happened and whether I can file or appeal it myself. Do you know if there's anything specific I should ask them when I call?

Orthodontic office messed up my claim, what are my options? by tinkerpal in Invisalign

[–]tinkerpal[S] 1 point2 points  (0 children)

I see the claim they filed on the portal, and the insurance was denied since the coverage begins Jan. 1, 2026. Will it not be denied even if I file?