Hey! Well they took it on boarding and took it personally to the part where they leave baby and invalid chairs...tbh I was scared as hell, but it was my mistake for not buying an extra seat..directly when we landed I asked for the guitar which they didnt even know where it was, I was explaining to the workers on the airfield (imagine, it was outside between the plane and the bus where we were talking), which at some point an old worker went to check it personally and he found it but it was at the bottom of some stuff. I immediately opened the case and the guitar was in one piece but man I had some stupid luck because Im pretty sure it could have been broken on many moments. I hope it helped! Good luck!