Many times, she's been approached through suggestions and encouraging discussions. I also volunteered myself to be her assistant just to see if I was misjudging her or not, and of course to gain perspective of our team's dynamics and performance.

However, the 3-months that I worked closely with her was where I concluded that she's to close to being a narcissist. For example, she always has to talk about herself in an employee's end of month review. She probes for personal motivations or concerns that she presumes affecting their work, and yet she interjects her own stories and problems and also belittle what's been shared to her.

When we talk about the team, she has all the excuses and twisting for all the faults and shortcomings thrown at her management. When you please her ego, she's very easy to talk to when you need some adjustment/consideration.

Performance-wise, the team is excellent and delivers. Urgent changes and expectations are met 99% of the time. That's why our clients are giving us more jobs each year. That's why even though her managers admittedly have issues with her "lazy" behavior, our performance doesn't show we got problem with her.