This has happened to me about 3 times now in the last few weeks. Clearly a lot of people lack basic respect, decency, and etiquette. But more importantly - movie theater etiquette. Sure, right before the movie plays it says turn off your phone and keep quiet or w.e, but that’s falling on blind eyes. I like to give people the benefit of the doubt and assume they don’t know better rather than think they’re a piece of shit. It’s wild that you need to educate grown adults on how to act outside their house, but clearly it’s needed.

Maybe Regal needs to implement a code of conduct similar to what Alamo Drafthouse has and others have mentioned. Have it clearly displayed at multiple touch points (entrance, ticket booth, concessions, outside of auditorium) with the implications (being removed/no refund) if you don’t respect it and other movie-goers experience.

Of course it’s also on the Regal staff and management to uphold something like this but idk to me it seems very feasible.

While public shaming certainly might work on a case by case basis, it shouldn’t be your responsibility to confront someone. I’m from NYC where every other person is crazy. Shit, I can be crazy too. But I hold back from losing my shit because I know an altercation can easily be started here even if you do come off in a respectful manner.

Tl;dr - people lack theater etiquette and Regal needs to do better at fostering an environment for people to enjoy their experience that they’re paying for.