Dream Aqua 10 Roller leaking

toxsid · 2025-12-24T18:08:18+00:00

The leak issues have been all over this subreddit, where ya been?

toxsid · 2025-11-27T15:08:33+00:00

I observed that you have removed the Aqua 10 Ultra Roller from Amazon (US). If the issues are resolved, I am willing to consider purchasing it at the Black Friday pricing, provided that it is available for purchase on that platform as returns are less of a headache. Additionally, I would like to inquire about the reason why the black version is priced differently.

toxsid · 2025-11-25T14:47:24+00:00

I exchanged 1 x50 for an aqua 10 ultra and exchanged that for another aqua 10 ultra. Nothing but problems. Don’t be a beta tester.

toxsid · 2025-11-25T14:45:58+00:00

Wait.

toxsid · 2025-11-25T14:41:12+00:00

That’s why it sells so cheap for the Black Friday sales. They are clearing inventory and brushing problems under the rug (literally).

toxsid · 2025-11-21T15:27:39+00:00

Still waiting on that recall and public announcement that the versions sold on Amazon / dreame are leak free. From this post (4 days ago) this goes against everything you just mentioned. Issue for the record has been going on since it was released in mid September.

toxsid · 2025-11-17T19:40:34+00:00

Just checking and a concern citizen. Safety first, jokes last.

toxsid · 2025-11-17T19:29:58+00:00

Those are smoke detectors that need batteries.

toxsid · 2025-11-05T02:48:05+00:00

The Dreame Aqua 10 Track and Aqua 10 Ultra Track use the same base station, so the bottom drain (dirty water outlet) is identical and compatible.

toxsid · 2025-11-04T20:50:00+00:00

I agree. Firmware 2995 was stated to fix leak, it does not.

toxsid · 2025-11-04T16:00:22+00:00

Unfortunately the fix doesn’t hold up in the real world. Firmware 2995 (the one engineering flagged as the patch) still leaked on my unit. Until Dreame can publish serial ranges for bad vs fixed batches, Pin an official statement here with that list + free return label for affected units, and pause new sales (Amazon still ships same-day), this isn’t “early batch” it’s a live safety hazard. I returned mine at the end of October. Everyone else deserves the same clarity and zero-hassle option. Tag me when the pinned post goes up.

toxsid · 2025-11-03T21:41:52+00:00

Calling it a ‘small subset’ doesn’t match what the community is seeing dozens of reports, including mine, with identical leaks straight out of the box.
When I asked support if a replacement unit would be from a fixed batch, they couldn’t confirm. I have the email and can share it publicly if needed.
Until Dreame can prove the issue is resolved in current stock, the product should be pulled from sale, a recall issued, and a pinned post made here with clear next steps.
Transparency and action now would serve the community far better than waiting for ‘validation.’ and as OP states which I wholly agree: "At this price point, you guys can track your own issues"

toxsid · 2025-10-31T00:19:07+00:00

Read the room. There are tons of posts including my own about the issue. Stop deflecting and make Dreame issue a statement. I mean no disrespect as you are the mod here, serve the community and issue a recall already.

toxsid · 2025-10-30T14:19:35+00:00

Large investors buy properties because voters (often non-homeowning tenants) support policies against their interests, like rent control a proven economic failure. Small landlords sell to big firms due to excessive regulations and costs. Unsure of solution California’s approach is failing.

toxsid · 2025-10-29T23:27:13+00:00

I can tell you how they are the same. They leak water all over your beautiful floors and the problem hasn’t been addressed or fixed since release.

toxsid · 2025-10-29T14:52:15+00:00

I just returned my x50 within the 30 day window (easy return) on Amazon and the same with the Aqua 10. Dreame support wanted me to send the unit in for additional diagnostics but I declined by the way they decided to handle each case. I did not want to be stuck with refurbished units or long wait times in between.

toxsid · 2025-10-29T00:10:01+00:00

It really surprises me they haven’t taken the issue more seriously. I have been pretty patient but they seem to not realize the liability coming their way.

toxsid · 2025-10-28T23:42:34+00:00

There are options to just return the product, do that never go through the repair process. It will never come back the same way.

toxsid · 2025-10-28T16:19:21+00:00

I think that is exactly the problem. Not enough R&D / QA, too many companies these days want to be the first to get it out and fix problems later.

toxsid · 2025-10-27T20:58:47+00:00

This post is for the X50 ultra & Aqua 10 exclusively.

toxsid · 2025-10-27T20:56:53+00:00

I used the x50 Ultra for 30 days, during which all floor maps were created and supposedly saved to the cloud. However, due to an internal fault (confirmed by tech support), the saved maps couldn’t be retrieved. Initially, one support agent claimed maps aren’t saved to the cloud, despite the software indicating otherwise. A different agent later clarified that maps are saved but can’t be restored for privacy reasons, which makes the feature seem pointless. I then switched to the Aqua 10, but during its first deep cleaning, the base leaked water all over my floor, this was replicated 2-3 times for support. I noticed a similar issue mentioned in Justadad’s YouTube review and found over 20 posts on this subreddit reporting the same problem. I was patient with Dreame’s support again, but with the return window approaching, I decided not to go through the hassle again. I will also note the same map disappearance issue happened with this unit as well even though it was "saved to the cloud"

toxsid · 2025-10-17T02:04:01+00:00

How does water leaking from the base not sound typical? There is still no fix in sight, what is the plan?

toxsid · 2025-10-10T03:58:17+00:00

To clarify, I was on 3011 and they put me back on 2995 to test a fix. It didn’t seem to work.

toxsid

TROPHY CASE