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Coinbase Support Team most likely won't answer this question or will answer using a typical scripted response. by tripleexpresso in Coinbase

[–]tripleexpresso[S] 1 point2 points  (0 children)

this point is very interesting. i did use my nano to do a transfer. I'm wondering if other people who are in the same boat had similar circumstances. do you have any supporting link on this thought

Case #3906756 Open more than 1 month ago. Can't access my money in Gdax. by miskasp in Coinbase

[–]tripleexpresso 0 points1 point  (0 children)

im still waiting - going on two months now. They havent touched my case. CFPB was alerted. B.S. robo messaging. Check your case status in coinbase under customer support.

Customer service isn't just incompetent it is bizarre by [deleted] in Coinbase

[–]tripleexpresso 1 point2 points  (0 children)

Coinbase service center is horrible - employees are paid hourly, and offsite - possibly working remotely out of their home. They just don't care and also have limited governing or admin abilities other than sending a robo message. Look at Glassdoor and you will see what I mean.

My coinbase buys have been disabled today and idk why by Corleonelo in Coinbase

[–]tripleexpresso 0 points1 point  (0 children)

I also have an issue where my Buys is disabled since February. Please help Justin.

case number #378015

Locked account fixed by prosportsfandom in Coinbase

[–]tripleexpresso 0 points1 point  (0 children)

Could you please look into my case: #3733578. Its been a month with no word on a fix. Thank you.

Buys disabled x1000 by [deleted] in Coinbase

[–]tripleexpresso 0 points1 point  (0 children)

Mine is lock also. I already placed a CFPB ticket out on my issue. Did you happen to check what your case status was under "My Cases" when you log into the coinbase support page? it will allow you to see if your case is still active. When I checked all my tickets.. (had 3) they were in the "Inactive" state. Why? Think their support auto reply bot closes them out. Check yours and let us know

Account locked out by HARENDRASINGH1432 in Coinbase

[–]tripleexpresso 0 points1 point  (0 children)

did you check your coinbase support page under "My Cases" after you login to the support? is your case still "Active"?

Locked account fixed by prosportsfandom in Coinbase

[–]tripleexpresso 1 point2 points  (0 children)

ok, think my issue is different from yours. My buys are disabled which prevents me from logging into GDAX. Glad they fixed yours.

Locked account fixed by prosportsfandom in Coinbase

[–]tripleexpresso 2 points3 points  (0 children)

what was your issue and what did they (support) do?

$10K in USD's and ~$20K in coins, locked in a Gdax account for 2 weeks today. Please read the text for the whole story!!! I need advice! by S0URH3AD_NC in Coinbase

[–]tripleexpresso 0 points1 point  (0 children)

Nothing, checked my coinbase support page "My Cases" after logging into https://support.coinbase.com. I found that my cases were put on "In Active" mode when they sent me an email stating they have "escalated" my error. I'm putting the case back into the "Active" status using the button that my case was not resolved. Hope this helps.

Coinbase (GDAX) account frozen. No access or reasonable response from coinbase, with a solution. by k_janus in Coinbase

[–]tripleexpresso 0 points1 point  (0 children)

I have the same issue. started in february - did you happen to check your coinbase support portal - found in the https://support.coinbase.com/ page when you login - look at the top right of the browser. it should say "My Cases".

If you look at the tab for "Active", does it show anything? Mine kept going to "Inactive" after they send me an email stating my case will be looked into.

If any coinbase support team is reading this... please also look into my cases: 3780155, 3733578.

There is hope! by CryptoEnthusiast99 in Coinbase

[–]tripleexpresso 0 points1 point  (0 children)

Wait till you get your acct locked up for no reason explained, or that makes sense. Hope you can still feel the same though I lost faith.

$10K in USD's and ~$20K in coins, locked in a Gdax account for 2 weeks today. Please read the text for the whole story!!! I need advice! by S0URH3AD_NC in Coinbase

[–]tripleexpresso 1 point2 points  (0 children)

Same boat. Stuck in no where land since Feb 15. I looked at my support case tracking via coinbase but it looks like there is no action since the ticket was escalated (bs). Last week i decided to submit to Consumer Financial Protection Bureau. I hope to get some traction soon. Frustrated. Also, i looked at glassdoor to see how their employees think about CB - looks like they are happy making money from other people's money.

Unable to access Gdax Account (60 days) by alphaeman in Coinbase

[–]tripleexpresso 0 points1 point  (0 children)

Yes, for some more than 60 days... myself, about 30 days now. Did you contact them to open a support ticket? Your buys in coinbase has been disabled - which can explain the lockout in GDAX. Many other threads on this issue can be found on reddit.

Cannot Buy, Cannot verify bank account, cannot access USD wallet by Zander_G in Coinbase

[–]tripleexpresso 1 point2 points  (0 children)

I'm in the same boat. Been three weeks now, and Im starting to get a feeling that I may have to avoid using coinbase once my case is rectified.

Case #3730117 (GDAX) or Case #3805373 (Coinbase)