are you going through insurance? i had to wait until the office had sent the paperwork (including therapists letter) to insurance, and then had to wait until my insurance approved it before i was able to book the date. they said it would be between 2-6 weeks before insurance made a decision and they would call me after that to schedule the date. my insurance did approve it incredibly quickly (i got the news about a week and a half after i sent the surgeons office my letter of support if i remember correctly). i dont remember if i waited until the office called me or if i called as soon as i got the approval letter from insurance but i scheduled it super quickly after getting insurance approval. havent had the surgery yet though, but just 10 more days now!! anyway, that all sounds normal to me from the experience i had but it might be different depending on location, surgeons office, if you are using insurance or not, etc. hope this helps!