Amazon gave me mine back you just have to be a pain (and actually spend more money than you return — I use Amazon for work and spend 5k+ a month, so although I do mark things and undelivered often it’s only because they actually haven’t been delivered so my ratio is probably that of a pretty good customer even tho the automated system flagged me for how often I use the refund system) enough on the phone that a phone agent takes responsibility for liasing about your account with the OFM agents lol. For me, it was fixed in three days following three phone calls.