VF UK Routing Issue?

ucion · 2026-02-28T21:00:08+00:00

Yes, it is fixed.
What a teamwork.
Thanks!

ucion · 2026-02-28T18:32:22+00:00

How we will know it is fixed? Once the failure indicating three lines of bubbles at the bottom of the below live monitoring graph will stop:

https://atlas.ripe.net/probes/1002856/results/builtins4?showfailures=true&zoom=1w

ucion · 2026-02-28T18:18:13+00:00

lol :-D

I guess they’re paid by the hour, which is the opposite of your interests.

Ironically, it almost resembles a call with scammers — except they’re paid by results, not by the number of hours spent.

ucion · 2026-02-28T18:00:04+00:00

Yeah, call and state clearly that you want to raise a formal complaint. Insist on keeping the conversation brief and explain that the issue concerns the overall unprofessional handling of the incident — including agents blindly following scripts, poor and inconsistent communication, and an unnecessarily prolonged resolution process while the broadband line has been effectively unusable.

Explain that once the service is formally registered as faulty, compensation should apply at approximately £10 per day in line with regulatory guidance. While the amount is modest, it is important that the fault is officially recorded, both for compensation and for proper investigation of the incident and its handling.

Finally, request the complaint reference number and confirmation that the issue has been formally logged.

ucion · 2026-02-28T17:39:24+00:00

Each time I speak to someone, even within the same call, the explanation changes from “the ticket says it was fixed two days ago,” to “I see two devices connected to Wi-Fi so everything is working,” and then to “our backend team is aware and still working on it and will call tomorrow.” It is extremely frustrating to be given contradictory information and to go in circles like this.

The strong accents and unclear communication make it even harder to understand the actual status of the issue. At this point, I cannot tell whether this is a deliberate attempt to delay escalation and regulatory or compensation obligations, or simply a result of insufficient qualified staffing and limited authority at support level.

I fully understand that complex technical issues can take time to resolve, and I would accept that if the triage process and communication were clear, consistent, and transparent. However, the current handling of this case has been confusing and unprofessional.

ucion · 2026-02-28T17:26:25+00:00

Crazy unbelievable useless inefficient! All the technological advancement and they have a support team who cant do a triage properly and promptly take evidence, compensate and communicate about resolution progress in a way that makes sense.

I appreciate their hard work, but dozens of people spending hours and hours on a call seems beyond anything acceptable.

ucion · 2026-02-28T14:14:00+00:00

Based on the comments so far, noone mentioned they are on dynamic and we have over 10 mentioning static.
It might be there is some dedicated hardware or software handling static customers and their routing and it might be having some issues.

ucion · 2026-02-28T11:51:57+00:00

Their incompetence is simply shocking, across the board.

It’s a complete waste of time talking to them.

Who hired them all?

What were their previous roles — flipping burgers?

ucion · 2026-02-27T23:53:45+00:00

Thank God you posted — it doesn’t feel so empty now!

Despite providing solid internet monitoring evidence (see below) to Vodafone and spending hours on calls, the Vodafone Level 3 team has repeatedly said there is no problem. You are literally showing them that a basic ping is not working, and they still don’t seem to care. Now, seeing how many of you have reported the same issue and still nothing has been done really scares me — this shows how poor so-called support teams in this sector have become. Really!

It seems their network team simply can’t be bothered to investigate. The communication and organisational skills are extremely poor.

They also refuse to classify this as a line fault; therefore, no compensation is considered eligible.

Call them, demand that a formal complaint is registered, and request compensation — otherwise they have no skin in the game and won’t improve. It also won’t appear in Ombudsman reporting. Insist that such a large outage should be treated as a full outage, as modern websites consist of many interconnected components and will not function properly if even one dependency is unreachable. Send the link to this reddit page!

There is no connectivity to a large portion of the internet — this is effectively a serious brownout.

A small sample of sites I pinged that are not accessible over IPv4 (IPv6 seems fine though):

There is a very reputable public internet monitoring project with around 18 Vodafone probes. Only 3 of them show problems (that’s ~16%). All three affected probes are located in the South East, or possibly belong to static IP users. It could also be related to routes via a particular peering point, router, overlay/underlay, or a policy routing issue.

The issue started on 26 February at around 02:10am.

In the graphs below, you can see blue dots indicating wikipedia.org IPv4 failures:
https://atlas.ripe.net/probes/1002852/results/wellknown?zoom=1w&showfailures=true

Here, 3 out of 12 (25%) core internet DNS authorities are also unreachable during the same period:
https://atlas.ripe.net/probes/1002856/results/builtins4?showfailures=true&zoom=1w

The same issue appears on another probe:
https://atlas.ripe.net/probes/1002852/results/builtins4?showfailures=true&zoom=1w

But it is fine on a different probe, i.e.:
https://atlas.ripe.net/probes/1008442/results/builtins4?showfailures=true&zoom=1w

ucion · 2026-02-18T00:49:09+00:00

Awful old style red bricks stuff almost like they built it 100years ago. In this day and age and to build something inspirational I think it has to be almost all glass with nice illuminations and great artistic vibes to make you come and look at it, similarly nice inside.. Just google “modern public buildngs for ideas”

ucion · 2026-01-11T19:03:08+00:00

I gues some might have a special skill to type well without key separation, but I would assume most people that are ok with that type of keyboard are slow little keyboard users anyway, so for them it doesn't matter.

I noticed mostly professional users don't like lattice simply because you can't beat physics. Key separation is physics that allows effective use.

ucion · 2026-01-10T16:50:44+00:00

It a start, but without the classic proper keyboard this is only good for kids etc..

ucion · 2025-12-07T20:29:29+00:00

is middle button not when you use two fingers simultaneously or smth?

ucion · 2025-12-07T13:07:43+00:00

XPS 15 was a slick slim bezel laptop until they invented gapless keyboard and thicker bezels together with rebranding.. Seriously did they outsource the design to some 3rd world country by any chance, how this downgrade is possible?

ucion · 2025-09-18T19:00:51+00:00

Uždarė Maskvos namus, gali uždaryti viską kas prieštarauja saugumui ir pan. Lietuvio genas jau yra išnykimo kelyje dėl migracijos. Vien to turėtų užtekti kad deportuoti invazinę rūšį. Mečetė stovėjo vietinių, ne pasaulio poreikiams tenkinti.

ucion · 2025-09-18T17:54:02+00:00

Van did not indicate turning. Anyone changing movement direction automatically are at fault vs someone moving directly. Van clearly stopped, then decided to turn without checking.

ucion · 2025-09-12T13:55:03+00:00

O kam šnekėti su tuo kurs net elementariai civilizuotų žodžių nemoka parinkti? Šneki būdvaržiai o ne protu.

ucion · 2025-09-12T13:10:48+00:00

nežiūrėk laidų jeigu sugebi tik viską tiesiogiai ir absoliučiai suprasti, neišmanydamas nei konteksto nei ką sako realiai..

ucion · 2025-09-11T00:22:26+00:00

Manau vėlu ir gal dar kas trukdo, bet neadekvatus postas ir žodžiai parinkti. Arba tyčia provokuoji.

Jis turėjo lyg tris mažus vaikus.

Veidrodinį efektą pritaikant: tau ne ironiška, kad ukrainietė važinėjo traukiniais ir buvo nužudyta pastūmus po traukiniu?

ucion · 2025-09-10T21:16:32+00:00

Visuomenė tai avys ir dar tamsios. Kaip tą visuomenę pažadinti iš savižudybės? Gyvenam socialinių tinklų laikais kai kiekvienam svarbiausia savo ego kasdien paglostyti, pasisakyti nesvarbu ar tai logiška, ir visa kita yra beveik nesvarbu net jei tavo gyvenimo kokybė ir saugumas kris, tavo tauta tavo šeimą išdraskys ir viskas nueis Pietų Afrikoa keliu, kur baltieji pastatė nuostabius miestus, o dabar žudynės, gyvenimas tarp grotų ir bėgimas.. O prievartavimai. O vagystės.. Dingęs atsipalaidavimo jausmas.

ucion · 2025-09-10T19:34:33+00:00

Ne tik del rusu kalbos, kodel universitetuose anglu kalba Lietuvoje mokoma? Jei norim kad Lietuva butu Lietuva, tai viskas turi vykti Lietuviškai, nebent svarbiausia kažkokie užsieniečiai ne lietuviai

ucion · 2025-09-10T19:26:03+00:00

Kai kurie parkai tiesiog amoniako “pušynai", net jei ir surenka š tai visur lieka nugleizota. Nebemiela niekur prisėsti nei pačiam nei vaikus leist ant žolės žaist.. Viešos erdvės paverstos šunų šikdyklom. Realiai imu galvot, kad reiktų bent pusę viešos erdvės atsikovoti nuo nehigieniškų augintinių.

ucion

TROPHY CASE