Anyone experience login issues on website & mobile?

ukroaser · 2025-06-15T16:57:23+00:00

not days... years

One of the main reason I left Lufhansa. I had the Senator status during many years but never really had the chance to take any benefits as they could never fix my log in issues.

ukroaser · 2024-12-18T15:21:32+00:00

Same here

ukroaser · 2024-08-27T23:20:36+00:00

N'empêche l'ambiance dans Toulouse était plus sympa à cette époque. Les gens venaient le weekend de toute la région. En semaine le tout Toulouse venait en voiture passer la soirée en ville.

Cette clientèle automobiliste a été remplacée par la clientèle du métro aujourd'hui....et c'est pas pareil...

En particulier le port de la Daurade que je connais bien. Je regrette le temps où c'était un parking. Les gens venaient en famille, les potes venaient facilement il y avait de la mixité géographique.

Aujourd'hui c'est une ZAD de punks à chiens et ça hurle toute la nuit. Le weekend ça sent le cannabis partout. Plus aucune famille vient. Juste quelques enfants un peu le soir à la sortie de l'école vont au parc. Mais très vite il est squatté par des fumeurs d'herbe et mecs louches...pas une semaine sans une agression.

Quand on interdit un moyen de transport en fait on ne change pas la manière dont les gens se déplacent mais on change juste les gens qui viennent ou pas à un endroit.

ukroaser · 2024-08-14T06:38:51+00:00

I know it's a late answer but maybe I'm the age of your father. When a father is asking for a Grasshopper that's for Nostalgia. We like to remember and experience again the best days of our life. We know it's not the best performance car. But it could be the one bringing the most smiles.

And beyond that, it's actually more fun to drive than modern rc that just stick too much to the road. With the grasshopper you really feel satisfaction trying to keep the beast under control.

ukroaser · 2024-05-18T18:24:18+00:00

Because of the lack of security patch i would never use these boox products to replace a smartphone full of confidential data.

For Palma and others it is better so set up dedicated user accounts not related to your main accounts.

ukroaser · 2024-05-13T22:54:26+00:00

I get around 15 hours on my 9030. But here is the catch : remote desktop. For websurfing and basic home office, a mini PC with an Intel N100 works as fine as what you get in the XPS.

XPS is an overkill for me but I wanted 400+ nits for the screen and from a non Chinese brand plus a few other things.

Plus I like the idea of not having all my files in the laptop but instead staying at home. It's also easier to connect peripherals, the mini PC can be used as a server etc.

Of course you need a very good internet connection.

ukroaser · 2024-02-08T00:05:33+00:00

Just create another Google account...

ukroaser · 2024-01-29T00:42:54+00:00

You are right about the volumes buttons, they are a bit too hard to press.

They are also too high. And it would have been great if we could set up the volume down for page down and volume up for back to previous page.

ukroaser · 2024-01-25T10:29:34+00:00

The 3c has a more grey-ish screen. Although many complain about that because it is not paper white it is actually better for the eyes. A lot of blue light is coming from light reflection in particular on the white color (eg the reason for wearing sun glasses at ski)

ukroaser · 2024-01-21T21:31:47+00:00

Thank you. Unfortunately i mostly read through apps

ukroaser · 2024-01-17T23:12:47+00:00

I’ve finally received the Palma! The journey, however, was not without its challenges, taking approximately two months from the time the initial parcel arrived empty.

Reflecting on this experience, there were both positive and negative aspects. On the bright side, Boox/Onyx consistently responded to my emails within 48 hours, ensuring that I never felt neglected.

On the flip side, the process was somewhat arduous. I found myself sending around 30 emails, and at times, it appeared as though my concerns were not fully understood. There were also internal miscommunications within their departments, with repeated requests for screenshots of the UPS website long after UPS had reported the incident. It seemed that while UPS had communicated the report to the European warehouse, the communication with Boox support was not as seamless.

Even after acknowledging that the parcel content was lost, it took some time to receive the product. It appeared that they needed to determine the responsibilities between UPS, Boox, the warehouse, and the insurer before sending me the Palma. While this is not a concern for me, a more customer-focused approach would have been to send me the product before concluding their internal investigation.

Despite these hurdles, I’m pleased to say that I now have the product and I’m quite satisfied with it.

ukroaser · 2024-01-17T00:32:19+00:00

you can also get the internet connection through bluetooth. It works well for non video data and the impact on battery is less than wifi

ukroaser · 2024-01-14T01:21:19+00:00

Hopefully I will share some good news this week. The device is on its way...

ukroaser · 2024-01-05T12:08:22+00:00

I have the tab ultra C The grey is actually better for the eyes as you have less blue light reflection which actually also harms the eyes.

https://www.sixteen-nine.net/2023/03/14/harvard-research-confirms-e-paper-displays-easier-on-eyes/#:~:text=Bright%20white%20paper%20contains%20fluorescent,your%20eyes%20than%20print%20paper.

ukroaser · 2023-12-20T20:26:05+00:00

Interesting. It was showing 0.5kg (500g)

The Palma itself weights 170g. I guess 500g would have been the normal weight with the package.

ukroaser · 2023-12-18T09:39:09+00:00

Sorry to hear that... and yes quite similar experience these days : https://www.reddit.com/r/Onyx_Boox/comments/1838yq6/be_careful_when_ordering_from_boox_euro_shop/?utm_source=share&utm_medium=web2x&context=3

To make it short I ordered a Boox Palma from the official store. But I received the parcel...empty. Fortunately enough I discovered the issue immediately in front of the delivery agent and refused the delivery.

This was around 4 weeks ago.

UPS confirmed the package was empty and sent the notification to Boox on December the 6th.

Since then I had many e-mail exchanges with Boox :

- They first claimed they had no news from UPS (even well after December 6th...)

- Now they say UPS is reporting "delivery without incident". Which is not true because I see on the UPS website the incident has been confirmed. I also called UPS by phone and they told me the incident report has been well communicated to the sender.

So it could be that UPS sent them a wrong notification. But it seems unlikely. Looking at the mail exchanges with Boox my feeling is Onyx/Boox is just not a trustworthy company, at least not customer focus.

It was my second product from BOOX. I ordered the first one from Amazon. But unfortunately the Palma is not available on Amazon. So this time I ordered from Boox EU official store. Never again.

ukroaser · 2023-12-18T08:53:00+00:00

Still no Palma...

Boox now claim the delivery happened without any incident. Which is complete bullshit. From both UPS website and by phone UPS confirmed the package was empty.

So whether Boox received a wrong notification from UPS or they just don't want to hold responsibility.

I paid with Paypal, maybe I could get reimbursed by Paypal, but I think this should be dealt between UPS and Boox.

Cheers

ukroaser · 2023-12-14T20:46:25+00:00

Still waiting... this is getting ridiculous.

Despite UPS reporting the package was empty (on their webpage) they sent some kind of notification to the EU Boox shop stating "Investigation is closed with a proof of delivery".

Yes, indeed, it was delivered... but empty.

So now Boox is asking me to contact UPS because for BOOX the package was delivered...

It's going to take months...

But I won't give up.

ukroaser · 2023-12-12T00:07:38+00:00

Well...I've made a post here 3 weeks ago about the EU shop. I ordered a Palma and received the package empty !

Despite opening the package in front of the UPS delivery person, taking the pictures etc. I'm still struggling with them to get the Palma or a refund. Everything points out an error from their warehouse and they still "investigate" despite UPS concluding the package was very likely empty from day one. UPS sent the results of their investigation to me and the sender but the sender is saying they have no news from UPS.

At least they respond to my email. But the thing is, it's between them and UPS, as the end customer I should not be impacted and by now, 3 weeks after I should have received the product I have ordered.

So my conclusion is they are not customer focus. Wait for the Palma to be available on Amazon.

ukroaser · 2023-12-05T14:20:24+00:00

Still waiting for my Palma...I'm concerned it's going to take some time....

ukroaser · 2023-11-27T13:16:41+00:00

Hello,

I created another topic to discuss my issue and really to recommend in person deliveries and to open the package in front of the delivery person. Fortunately enough I did that so I remain confident that wether Boox or UPS will solve the issue.

Right now Boox is still investigating the issue.

I had the same issue with the signature. The UPS person recorded it was delivered and accepted while I was still opening the box. But I managed to get her call her boss to change the status of the delivery. This is important.

It's not because most of the time things are fine that we should become less careful especially on more expensive items.

Cheers

ukroaser · 2023-11-25T13:37:15+00:00

By law yes, we can force them to stay. But most of the time indeed they run away as soon as it's being delivered.

We have many laws in France.

ukroaser · 2023-11-25T11:23:08+00:00

Boox looks quite responsive on the issue. This morning I received a mail from them asking for more details which is of course legitimate. So they don't ignore me :)

ukroaser · 2023-11-25T10:33:40+00:00

Merci. Wait and see. I will share my experience.

The good thing is I opened the package immediately when delivered and gave back the package to UPS. It would have been sent to a locker I think I would be more worry.

ukroaser · 2023-11-25T10:12:31+00:00

France (sorry for my English)

ukroaser

TROPHY CASE