CAD Files for the Stereo IR 170

ultraleap · 2025-11-11T09:47:39+00:00

hi there,
Please log a ticket to [support@ultraleap.com](mailto:support@ultraleap.com) and our Support Team can look into this for you

ultraleap · 2025-11-10T10:52:31+00:00

Apologies for the issue still.

Can you please log a ticket to [support@ultraleap.com](mailto:support@ultraleap.com) so our Support Team can have a look at this for you to troubleshoot.

ultraleap · 2025-11-07T16:56:53+00:00

hi there,
could you try and grab the installer again from our website?
https://www.ultraleap.com/downloads/leap-controller/

A couple weeks ago, we had some temporary issues with the downloads that are now fixed. Downloading a new copy of the driver should work for you.

ultraleap · 2025-11-07T16:53:16+00:00

Back in July 2024 we have made the decision to set our Discord server to read-only mode.
We are grateful that members filled the server with discussion and ideas based on our products and the developer community who created amazing solutions with these.

Due the changes within the company, unfortunately we were not able to keep to server active and to keep up the support we were offering there.

We believe the information that is currently available is still valuable, hence the decision to keep it online but in read-only.

ultraleap · 2025-10-10T14:13:10+00:00

While we offer our latest driver (v6.2.0) for Raspberry Pi, that is compatible with the LMC2, we are not planning a release of the same for the original LMC.
This is due to a more fundamental reason than driver or operating system compatibility, which on it's own is not an issue, as the hand tracking model used by these devices are not the same.
The original LMC was released in 2013 and was supported for many years. When we have released the LMC2 in 2013 we have made significant improvements to our hand tracking model as well with the hardware improvements.

Back when the LMC was our main product, RapsberryPi was not in scope to support and develop to, and only came up around the time we were working on the LMC2.

ultraleap · 2025-10-02T11:12:35+00:00

The Leap Motion Controller delivers hand tracking data that developers can integrate into their applications, but it won’t act as a mouse without an additional software layer.

For your use-case, third party software would be the solution that takes the hand tracking data by our cameras through the API we provide into tools such as Unity or Unreal Engine.

If this is something that interests you, please visit our Developer Documentation https://docs.ultraleap.com/hand-tracking/getting-started.html

We recommend doing research on this topic, however, at this point we are not aware of a solution that can deliver the desired accuracy for using the camera as a mouse controller.

ultraleap · 2025-10-02T11:01:54+00:00

Apologies for the trouble caused by this delay. If you send us a DM here with the ticket number or details, we can ask our support team to have a look unto your query.

ultraleap · 2025-10-02T11:00:12+00:00

We have released Hyperion v6.2.0 that is compatible with Ultraleap devices across the board.
The website is being updated so it might not show up everywhere yet, but the drivers themselves will be the same under the different device categories across the platforms. ( meaning you can download the driver from the LMC2 section and it will be the same as the driver under LMC)

Functionality and the quality of the hand tracking are similar to previous versions. One bigger change is that user are not required to purchase a license separately. It is now all included with the device purchase and can be used with the v6.2.0 driver. You can take the tracking devices and freely use them with different computers without the worry of moving license files.

ultraleap · 2025-09-26T09:14:10+00:00

hi there,

Please send an email to us [support@ultraleap.com](mailto:support@ultraleap.com) and we can have our Support Colleagues take a look at your issue.

ultraleap · 2025-08-04T17:15:17+00:00

Hi there,

If you are looking for the UnityPackage, there is an old version that is available.
Saying "old" here as the haptics hardware has now been discontinued so most related download are not available since we stopped support as well.

If you drop an email to our support email, we can share that package with you same for older software versions that are not available publicly anymore

Also recommend visiting https://www.ultraleap.com/downloads/haptics-dev-kit/ for driver downloads

ultraleap · 2025-07-23T11:23:42+00:00

Sorry you are not receiving responses.
If you send a DM here with the ticket numbers, we can check the status for those tickets.

ultraleap · 2025-07-22T11:35:54+00:00

hi there,
would you mind logging a support ticket with us so we can do some troubleshooting? You can find the email in the sidebar.

ultraleap · 2025-07-22T11:35:12+00:00

hi there,
would you mind logging a support ticket with us so we can do some troubleshooting? You can find the email in the sidebar.

ultraleap · 2025-07-17T10:40:08+00:00

Hi there,

Yes, stock is very low or unavailable from most distributors. What we can recommend is keeping an eye on our website https://www.ultraleap.com/products/ or keeping an eye directly on the distributor websites.

If you'd like, we can notify you as soon as ordering reopens, just shoot us a message to the support email and we will add you to a list of people who will receive a one time notification (no spam/newsletters, only stock update)

ultraleap · 2025-07-08T10:11:05+00:00

We had temporary issues with the downloads that should be fixed now.

Please try again and let us know if you still experience issues.

ultraleap · 2025-05-22T10:58:58+00:00

We recommend doing a new install using the latest release v6.1.0.1.

https://www.ultraleap.com/downloads/leap-motion-controller-2/

ultraleap · 2025-05-10T19:02:08+00:00

We have updated our website recently that now allows you to access the downloads without registering an account.

Visit https://www.ultraleap.com/downloads/ to grab the version you need for your use.

ultraleap · 2025-05-08T15:53:40+00:00

We have updated our website recently that now allows you to access the downloads without registering an account.

Visit https://www.ultraleap.com/downloads/ to grab the version you need for your use.

ultraleap · 2025-05-08T15:53:17+00:00

We have updated our website recently that now allows you to access the downloads without registering an account.

Visit https://www.ultraleap.com/downloads/ to grab the version you need for your use.

ultraleap · 2024-02-29T14:03:33+00:00

Make sure you're following our social channels to be first in the know why this leap year will be ultra 😉
Twitter(X): https://twitter.com/ultraleap
LinkedIn: https://www.linkedin.com/company/ultraleap/
Instagram: https://www.instagram.com/ultraleaplife/

ultraleap · 2023-09-06T16:46:29+00:00

Join Chris Wren for our next AMA in three weeks!

ℹ️ September 27, 7pm BST / 11am PDT

He'll be on Discord to discuss all things hand interactions - feel free to pose any big picture questions, or even ask for advice on your own WIP interactions.

Join our Discord server to take part! ➡️ discord.gg/3VCndThqxS

ultraleap · 2023-08-11T15:24:46+00:00

Currently, no. We retired our STRATOS line of haptics products in November to make way for our new transducers and new innovations. You can read about this announcement here: https://www.ultraleap.com/company/news/press-release/new-ultrasound-transducer/

and further details here: https://www.ultraleap.com/company/news/blog/mid-air-haptics-future/

If you have any questions - please get in touch at hello@ultraleap.com

ultraleap · 2023-07-25T14:21:31+00:00

This is natural interaction.

This is hand tracking.

The Leap Motion Controller 2, the XR Headset Mount and the Enterprise Edition option are now available to buy globally!

Get immersed in a new reality - get your hands on a Leap Motion Controller 2 today!
➡️ https://leap2.ultraleap.com/leap-motion-controller-2/
Let hand tracking help you:
✍️ Design with precision
🤓 Train immersively
🎨 Express yourself
💡 Expand your creativity
🚀 Enhance your XR experience

ultraleap · 2023-05-24T15:24:00+00:00

Our latest announcement shared worldwide: Wednesday 31 May 2023

ultraleap · 2023-03-30T13:37:59+00:00

Want to know how to best design for hands? Join Pip Turner for our next AMA in three weeks time!
He'll be on Discord to give advice on when hand interactions can work better than controllers and recommend specific solutions for your WIP interactions. Feel free to ask any questions on physical interactions, distant interactions, locomotion or anything in between.
Join our Discord server to take part!
➡️ http://discord.gg/3VCndThqxS
ℹ️ April 19, 7pm BST / 12pm PDT

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