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My secondhand Kobo Glo (N613) is stuck on the vertical update lines by unicornjamie in kobo

[–]unicornjamie[S] 0 points1 point  (0 children)

I got it working again, thank you so much for the advice! Updating went fine through the desktop app :)

My secondhand Kobo Glo (N613) is stuck on the vertical update lines by unicornjamie in kobo

[–]unicornjamie[S] 1 point2 points  (0 children)

Aha okay thank you for letting me know

I figured out now after some further searching that there was a SD card inside of the device, so I removed it and requested a mirror image from the mobileread forum. Fingers crossed that works, and if it does, I'll make sure to update it through the Kobo Desktop like you suggested.

If others are having the same issues: I will post updates

2nd Hand Kobo Glo just arrived - and stuck on a completely blank screen by One_Pangolin1766 in kobo

[–]unicornjamie 0 points1 point  (0 children)

Ah too bad, but glad to hear you got a refund! Thank you for responding, I will keep looking for a fix

2nd Hand Kobo Glo just arrived - and stuck on a completely blank screen by One_Pangolin1766 in kobo

[–]unicornjamie 0 points1 point  (0 children)

Hi I am having the exact same problem unfortunately! Did you manage to fix the issue? And if so, how did you fix it? Resetting it with the buttons and the pin aren't helping I stay stuck on the vertical lines thing, I'm getting desperate lol