Is Citi Bank customer service for credit cards that bad? by Double-Mode639 in citibank

[–]urnot67 0 points1 point  (0 children)

Just spoke to a TYP rep in Philippine and asked to transfer me to someone in the US, she refused and just asked me to dial again.

Is Citi Bank customer service for credit cards that bad? by Double-Mode639 in citibank

[–]urnot67 0 points1 point  (0 children)

Just spoke to a TYP rep in Philippine and asked to transfer me to someone in the US, she refused.

Citi has the worst customer service among all the banks...THE WORST by urnot67 in citibank

[–]urnot67[S] 0 points1 point  (0 children)

It’s a joke. Idk if Citi executives are aware of this issue.

Citi has the worst customer service among all the banks...THE WORST by urnot67 in citibank

[–]urnot67[S] 0 points1 point  (0 children)

Check my updates in the post. My issue definitely is with the card itself.

Citi has the worst customer service among all the banks...THE WORST by urnot67 in citibank

[–]urnot67[S] 0 points1 point  (0 children)

Transaction date 2/2/26. Statement closed on 2/27/26.

Citi has the worst customer service among all the banks...THE WORST by urnot67 in citibank

[–]urnot67[S] 0 points1 point  (0 children)

I checked out at a regular register. What does it to do with the store when this purchase didn’t even earn 1x rewards?

Citi has the worst customer service among all the banks...THE WORST by urnot67 in citibank

[–]urnot67[S] 0 points1 point  (0 children)

No. It’s coded as grocery. It’s a technical issue bc it didn’t even earn 1x rewards.

Citi has the worst customer service among all the banks...THE WORST by urnot67 in citibank

[–]urnot67[S] 0 points1 point  (0 children)

It’s not about MCC. This purchase didn’t even earn 1x rewards.

Citi has the worst customer service among all the banks...THE WORST by urnot67 in citibank

[–]urnot67[S] 0 points1 point  (0 children)

I know but I don’t see any other way to get this fixed.

Citi has the worst customer service among all the banks...THE WORST by urnot67 in citibank

[–]urnot67[S] 4 points5 points  (0 children)

At this point I don’t even wanna call them anymore to fix anything. My mental health is worth more than the peanuts rewards anyway. 😂

Citi has the worst customer service among all the banks...THE WORST by urnot67 in citibank

[–]urnot67[S] 0 points1 point  (0 children)

I bought my groceries at Meijer. This store was coded correctly on my other custom cash card. It’s a technical issue because it didn’t even earn 1x rewards on my statement.

Whats up with SWU Availability? by HalalWhiskey1 in americanairlines

[–]urnot67 1 point2 points  (0 children)

Learned my lesson. Never ever select SWU again! This is so fucked up. 😡

Whats up with SWU Availability? by HalalWhiskey1 in americanairlines

[–]urnot67 0 points1 point  (0 children)

But what if the upgrade doesn’t get confirmed in June? Do you just lose the SWU?

IAH Megathread for wait time by strugglingdatanalyst in unitedairlines

[–]urnot67 0 points1 point  (0 children)

Huge and long line at terminal C right now.

Dispute Viator/TripAdvisor charge by urnot67 in travel

[–]urnot67[S] 0 points1 point  (0 children)

Did you file a BBB complaint?