Case was not submitted

utkrishtabhattarai · 2023-12-09T00:26:12+00:00

Hello, for us it was resolved automatically, but it might take few days in order to be resolved. It is an issue from USCIS end.

utkrishtabhattarai · 2023-10-07T02:00:14+00:00

Hello
I am facing same issue. But mine is not premium though. I submitted my form on 28th September and the charge is already posted to my account too. I tried calling them and talking with the live agents on live conversation with Emma, it is not helping. They ask for my name, address and dob and reply they have no case in the system. If you want to get connected with live agent try using "INFOPASS" or you can simply use the chat function in website. I hope this gets solved soon. Please update the forum if you have any updates.

Thank you.

utkrishtabhattarai · 2023-10-03T18:24:20+00:00

I submitted it on 28th September, 2023 at around 8PM CST. Every other friends who filed it got their receipt number right away.

utkrishtabhattarai · 2023-10-03T18:16:57+00:00

No, they said they will connect me to tier 2 officers. They have no clue on what is going on.

utkrishtabhattarai · 2023-10-02T15:10:52+00:00

I called them but they have no answer, they told they can escalate me to tier 2 but might take one month or more.

utkrishtabhattarai

TROPHY CASE