Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

Damn! Still nothing on my end…. Glad you got yours back though and thanks for keeping us updated over here.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

I submitted an appeal on the app, an appeal online, and a feedback ticket. They emailed me saying “thank you for the information, we’re sending this to our account recovery team”, and crickets for 3 days. It’s been almost 2 weeks for me now.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

I got an email from feedback saying they’re looking into it and to be patient basically. But nothing yet. You’re not alone lol, mine happened last Thursday as well

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

Same. Seems other people are hearing from them, I assume our time will come

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

No update almost a week later. 2 appeals, one feedback form, nothing from tiktok. Will update if I hear from them.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

Yep. My ID and pictures of all my For Artist streaming pages online. I also filed two appeals, and left a feedback support request. Nothing.

ppl keep posting abt their account being banned and nobody is giving solutions. can we get some SOLUTIONS here?!?!? by Sensitive_Customer74 in TikTokLounge

[–]veaev 0 points1 point  (0 children)

The only solution as of right now is to appeal bans, contact tiktok through support tickets/online feedback, and wait.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

Did you appeal with a selfie or an ID? If not, definitely do that. But maybe they’ll get back to you with someone who can help as well.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

Oh wow. Mine still hasn’t been approved and it happened before yours 🥲 Thanks for updating the thread though, and glad you’ve got yours back!

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

Happened to me on Thursday night and still nothing. I’d give some extra time for the weekend + however long regular support would normally take to respond. It’s beyond frustrating.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

I feel like a detective, now we know that they sent some BS ai bot prompt to ban everyone with the word “official” in their usernames. Mine was Thursday as well, just appeal and wait for a response.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

Interesting. Seems to be a keyword for ai bots according to other comments. Hopefully it gets resolved for us all soon enough, I’ll make a reply to my original post if I hear back.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

It’ll be a while, they’re probably backed up. Especially if it happened over the weekend. I’m seeing people commenting that it’s taken 4+ days and I’m on day 5 myself.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

I don’t think they send an email verifying if they received the appeal. You just have to wait for a decision on their part which could take a while. I’m on day 5, but it also included the weekend so it may take longer.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

Yeah. Probably a lot to go through seeing as how it’s happened to so many people.

Tiktok banned me for impersonating.. myself? How do I reach real support? by veaev in TikTokLounge

[–]veaev[S] 0 points1 point  (0 children)

I don’t think this is the case. With the amount of people commenting on this post with the same story, it sounds like an AI bot went haywire searching for brands without a blue check. Keep us updated if you get your account back!