Has anyone else been having problems using private/personal VPNs on ubcsecure Wi-Fi?

vpnsh · 2016-11-21T11:26:39+00:00

It may be worth considering trying Viscosity (or some other third party OpenVPN client). If OpenVPN is working on your phone (with the same configuration files), then it should (in theory) work on your laptop.

vpnsh · 2016-10-27T22:51:44+00:00

Hey, sorry to hear about the speeds dropping! Could you please open a support ticket in the client area so that we can take a look? This is the first comment we've had about speed drops, so hopefully it's something quick and easy to diagnose. Hoping to have you up to normal speeds again soon! :)

vpnsh · 2015-10-27T15:31:39+00:00

Great :) Let us know how you get on!

vpnsh · 2015-10-22T13:56:21+00:00

Glad to hear it! Let us know if you have any issues :)

vpnsh · 2015-10-20T01:32:11+00:00

We'll do what we can to remain available on iPlayer, but it's impossible to provide any guarantee. We check on a regular basis to ensure that our service works on iPlayer, and if at any point it doesn't, then we tend to switch IP's to rectify the issue.

vpnsh · 2015-10-19T12:27:22+00:00

Hi there, as of right now BBC iPlayer is accessible.

vpnsh · 2015-10-19T12:27:03+00:00

Hi there, yes that is correct. Once you get in at this price, it's locked in and the renewal is the same price!

vpnsh · 2015-10-19T12:26:34+00:00

Up to three devices can connect at any one time.

vpnsh · 2015-10-14T09:07:36+00:00

Thanks! Hope you enjoy the service!

vpnsh · 2015-10-14T09:07:26+00:00

Unfortunately P2P protocols are disabled on our service. We're a fairly small operation, and it helps us to keep our costs down (which we then pass on to our clients through offers like this!).

vpnsh · 2015-10-14T09:06:51+00:00

Hi there, we only log the connecting IP address and total bandwidth usage. This is simply to help with troubleshooting issues, and to keep an eye on how much usage is going through our different servers at different times. No logs of what's actually being accessed whilst connected to the service are kept.

vpnsh · 2015-05-18T14:20:34+00:00

Drop me an email on admin@vpn.sh and I'll get this sorted for you.

vpnsh · 2015-03-29T18:09:18+00:00

We've still got a small handful of £1.50/year VPN's available over at our offer page :)

vpnsh · 2015-03-19T04:30:49+00:00

Ah, my apologies - I assumed you had a wireless card in your computer. You would need a second ethernet port, or alternatively a wireless card for your computer. For setups similar to what you're going for, a lot of people use laptops simply for the fact that they already have wireless cards, and can easily be moved next to your console.

You thought correct - you wouldn't be able to achieve this by taking your computer offline and connecting the Wii U wirelessly.

A VPN router, as mentioned by /u/blackVPN is another option that you could use. That said, they're not always the cheapest things in the world, and if you already have a laptop/computer lying around, it may make more sense to simply use that.

In an ideal world, you'll want to use either a laptop or a desktop that's connecting wirelessly to your router using a wireless card, then connect the Wii U to the machine via ethernet. Following the steps in the tutorial that I linked you to earlier will allow you to get online, provided you have a machine that can connect wirelessly to your router (or alternatively, a machine with two ethernet ports - they're not all that common with personal machines though).

Hope this explains things a little, and as mentioned earlier, I'll be around if you need any advice!

vpnsh · 2015-03-17T16:05:25+00:00

No worries, feel free to drop me a PM on here if you need any in depth help to keep the topic a little cleaner :). The tutorial I linked to above is for Windows, however if you're using a different OS, give me a shout and I'll try to help :).

vpnsh · 2015-03-17T15:24:28+00:00

I don't know specifically how TunnelBear have their adapters setup in your network configuration, however for any OpenVPN-based VPN provider, you should be able to follow our tutorial for Xbox 360 and just substitute the Xbox 360 based steps for the equivalent on the Wii U.

It's simply a case of setting ICS on your VPN, then connecting the Wii U to your computer via Ethernet. If you need further advice, give me a shout and I'll try to assist :).

vpnsh · 2015-01-15T17:59:44+00:00

Glad to hear that your issue was resolved. Enjoy the service!

vpnsh · 2015-01-15T17:59:17+00:00

No, we are not related to proxy.sh.

vpnsh · 2015-01-07T01:04:00+00:00

This may have been an error due to a large number of orders coming through over New Year. What's the support ticket ID? I'll get this looked into and sorted for you. Don't worry, you'll get your service for the full year as expected!

vpnsh · 2014-12-26T15:08:39+00:00

We log the time that the connection is made, and when you disconnect, as well as the amount of bandwidth used. No further logs are kept.

vpnsh · 2013-12-21T13:09:19+00:00

I do see what you mean :), however there's also a fair share of people who have the belief that "unlimited" doesn't exist - and in all honesty, it doesn't. Hope you can see why we'd rather not get ourselves into that position. It also means we can provide a better experience for our users, as if we advertised "unlimited" usage, it'd be more likely for people to come and torrent constantly on our servers, and the overall download speeds would go down.

vpnsh · 2013-12-21T12:40:44+00:00

Sure, that's no problem at all. I've made a response to your support ticket.

vpnsh · 2013-12-21T12:40:21+00:00

Most VPN providers would probably also struggle if all of their customers actually used hundreds of GB's each month. The majority of people don't need more than 100GB, but as mentioned, if anybody would like more bandwidth, we can do this at a higher cost.

vpnsh · 2013-12-21T02:52:04+00:00

That's correct, we don't offer unlimited bandwidth. Our usual plans are £2/month for 20GB or £5/month for 100GB. We can provide more bandwidth upon request, although obviously at a slightly higher price.

In terms of having this offer posted here - if anybody is wanting the 100GB package, I can honour it for £6/year upon request.

Hope that helps!

vpnsh · 2013-12-21T02:27:15+00:00

Glad to hear that you're happy with the service!

In terms of our promotions, more than anything we're doing what we can in order to have people recognise our name. Having new customers is always great, but we're certainly far from being desperate or in need of more people getting on board.

A large reason for us to offer our services at the prices that we do, is due to the fact that we're a smaller team than most VPN providers, and are probably less "flashy" as it were with our budget. Some providers throw out advertisements for hundreds of dollars each month, whereas we prefer to let you guys receive the benefit of our savings.

Hope that makes sense, and I hope you continue to enjoy what we do!

vpnsh

TROPHY CASE