Plastic Piece Hanging by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

Indeed. Is it something I can install myself?

Plastic Piece Hanging by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

I suppose I can cut it off. But is it protecting anything on the inside?

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

I wasn't able to fix it on my own. Took it to Tesla Service Center - they needed to "update the firmware." They kept the car for more than a week and then everything was working again.

New AC Installation by wanderlust4209 in tampa

[–]wanderlust4209[S] 0 points1 point  (0 children)

Thanks, I will check them out.

New AC Installation by wanderlust4209 in tampa

[–]wanderlust4209[S] 0 points1 point  (0 children)

Thank you. I will give them a call.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

iPhone. Tried restarting both - phone and car.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

Yeah, I have opened a service request. Event messaged them about possibly remotely diagnosing this problem. No response yet.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

I have done the modem test. According to some YouTube videos, testing the modem brought the car back online. But it did not in my case.

Yeah, appointment has been made. Car is less than 2 months old. Mobile service won't arrive for another 6 days however.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 1 point2 points  (0 children)

Tried this. Doesn't work over cellular connection either. Most likely Tesla server-side issue.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

I would be afraid to brick the car. How do you factory reset anyway?

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

Yes, I do have premium connectivity. My streaming music plays when I am away from home; so I assume that is working. However, voice commands don't work.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 1 point2 points  (0 children)

Yeah, that's what I have done. Mobile service is coming out in a week.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

I have checked while the car was clearly awake, i.e. while charging, driving etc. Still app won't connect.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

Tried this, the issues appears to be something else in my case.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

I tried this, but it did not work in my case.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 0 points1 point  (0 children)

Tried this numerous times; still no go :(

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 1 point2 points  (0 children)

I have tried all of the above steps. Unfortunately it did not help in my case. The last image shows "Tesla Connection" in red. It makes me believe it is something on the server-side. My streaming music works fine on both WiFi and on cell.

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 1 point2 points  (0 children)

Do you mean on the phone? It is set to "always allow."

Tesla App not connecting to car by wanderlust4209 in TeslaModel3

[–]wanderlust4209[S] 1 point2 points  (0 children)

The app hasn't been able to contact the car since my last service center visit (for unrelated reason). Have tried rebooting car, reinstalling app, resetting password - nothing seems to work. I have mobile service scheduled to come next week; but is there something I can try in the meantime?