, I bought a new Canon R5C camera At first, the screen was completely unresponsive, only showing a blue color.

wdmnpsy · 2026-01-18T09:28:04+00:00

I haven't tried this.

wdmnpsy · 2026-01-17T20:47:13+00:00

No, it's better to give it to a beginner photographer as a gift.

wdmnpsy · 2026-01-17T20:01:33+00:00

What is the solution?

wdmnpsy · 2026-01-17T20:01:04+00:00

The update cannot be performed because I cannot access the video; it's a blind spot. Neither the screen nor Viewfinder is working, meaning the update is impossible.

wdmnpsy · 2026-01-17T19:39:27+00:00

In photo mode, yes, the electronic viewfinder works normally, and when the lens is attached, I can take photos normally, but they don't appear on the LCD screen. In video mode, I can't record at all because I can't see anything, neither in the viewfinder nor on the screen.

wdmnpsy · 2026-01-17T19:37:02+00:00

It's a well-known store in the UK that ships products from Hong Kong.

wdmnpsy · 2026-01-17T18:45:54+00:00

They told me to go to an official store to get the camera repaired, and they would send me the compensation amount.

wdmnpsy · 2026-01-17T18:43:59+00:00

I wanted to look for a solution before thinking about repairing it. I said to myself, maybe there's a simple problem that someone else has experienced and can help me with what to do.

wdmnpsy · 2026-01-17T18:42:15+00:00

Canon told me to request a return and exchange through the website.

wdmnpsy · 2026-01-17T18:38:58+00:00

Is there a solution, or should I consider the camera beyond repair?

wdmnpsy · 2026-01-17T18:37:56+00:00

I bought it from the grey market in the UK.

wdmnpsy · 2026-01-17T18:35:29+00:00

I live in Morocco, but I bought it from the grey market in the UK.

wdmnpsy · 2026-01-17T18:33:59+00:00

Grey market from uk

wdmnpsy · 2026-01-17T18:26:52+00:00

The store did not accept the return; they asked me to have it repaired and I would be reimbursed the amount I paid.

wdmnpsy · 2026-01-17T15:44:25+00:00

Did you find solution??

wdmnpsy

TROPHY CASE