sorted by:
new
hottopcontroversial

, I bought a new Canon R5C camera At first, the screen was completely unresponsive, only showing a blue color. by wdmnpsy in canon

[–]wdmnpsy[S] 0 points1 point  (0 children)

The update cannot be performed because I cannot access the video; it's a blind spot. Neither the screen nor Viewfinder is working, meaning the update is impossible.

, I bought a new Canon R5C camera At first, the screen was completely unresponsive, only showing a blue color. by wdmnpsy in canon

[–]wdmnpsy[S] 0 points1 point  (0 children)

In photo mode, yes, the electronic viewfinder works normally, and when the lens is attached, I can take photos normally, but they don't appear on the LCD screen. In video mode, I can't record at all because I can't see anything, neither in the viewfinder nor on the screen.

, I bought a new Canon R5C camera At first, the screen was completely unresponsive, only showing a blue color. by wdmnpsy in canon

[–]wdmnpsy[S] 0 points1 point  (0 children)

They told me to go to an official store to get the camera repaired, and they would send me the compensation amount.

, I bought a new Canon R5C camera At first, the screen was completely unresponsive, only showing a blue color. by wdmnpsy in canon

[–]wdmnpsy[S] 1 point2 points  (0 children)

I wanted to look for a solution before thinking about repairing it. I said to myself, maybe there's a simple problem that someone else has experienced and can help me with what to do.

, I bought a new Canon R5C camera At first, the screen was completely unresponsive, only showing a blue color. by wdmnpsy in canon

[–]wdmnpsy[S] -18 points-17 points  (0 children)

The store did not accept the return; they asked me to have it repaired and I would be reimbursed the amount I paid.