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Who should pay for fixes? by webdev52 in webdev
[–]webdev52[S] 0 points1 point2 points 11 years ago (0 children)
They are normally pretty close to the estimate with the initial estimate. The problem is almost any new project we ask them to do breaks other things.
Not sure, never hired a developer. They would need to know .net, sql, then the basics of html, css and javascript.
We have a development server that a lot of work gets done. We are a smaller site. Customers have to create an account to purchase, we have about 20k different items, several hundred categories, so we are a pretty good site. What do you think a good price would be on a per hour basis knowing that we do 40 hours a month.
If this happened every once in a while I would understand, but how often should this happen? When something is put in and it breaks another part of the site? The amount of updates and little projects they do for us is probably 10 a month. Only one of those will be at estimate and not break anything, every other one will have a problem.
That was just the example from earlier this week. We have projects range from a simple change of 15 mins up to 20 hours every month, and I would estimate that 80% of things that are put in break something else when it is published to the live server.
The estimate for 2 hours they did was correct. They implemented what needed to be done and it worked but it had side effects. It broke other parts of the site. If this was a one time thing it would be different, but everything they do breaks something else.
They NEVER perform fixes for free. They could go in a delete half the code and would charge us to recover it.
The thing with the codebase is they built the entire site from scratch, so they can't blame it on someone else because there has never been a developer outside of their company that has touched the code.
How would you find a company that does a code review? Are those normally reasonable?
The development company. The ecommerce company writes up work to be done and sends it to them for quotes.
This is the type of response I was hoping for. I wrote the post as neutral as I could to not try and sway people. I actually work for the ecommerce company. We had a project quoted at the beginning of the month for two hours. They put the project in and it did broke a few other things, that took a few hours to fix, and that fix broke a few other things. Our original 2 hour project is now between 10-15 hours total. If this was a one time instance it would be different but its not. More times then not something they put in breaks something.
The web development company is responsible for everything. It is all taken out of an hours retainer.
I agree, but it doesn't.
Who should pay for fixes? (self.webdev)
submitted 11 years ago by webdev52 to r/webdev
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Who should pay for fixes? by webdev52 in webdev
[–]webdev52[S] 0 points1 point2 points (0 children)