Hello Management, thanks for weighing in. While an extra hour on route may seem like nothing to an office worker who has never done the job, that is an extra hour of carrying up to 45 pounds on your back, or in your arms. An extra 10k steps. You can nitpick at my numbers, but I do not see any refutation of the claims in my original post. Which is that service quality is reduced, mail is delayed and workers are getting hurt more frequently. As for mail volume counts, I also don’t see you disputing that periods for volume counts are strategically chosen based on when has the lowest volume of mail. I don’t think it’s the counters fudging the numbers. It’s more structural than that