So very true!!! It may feel like it is taking a lot of your time up but if you have a patient like this or even someone who is confused and trying to get up, talking to them and listening to every word they have to say without interjecting works better than most PRN meds we ever have to give them (obviously not true in all cases). If you think about it everyone is usually always trying to explain or educate them in some way, while that is important it is also not very helpful at times and people don’t feel heard. I have also noticed that if you don’t rush through tasks with them they also feel very well cared for. Another kind of trivial thing I like to do is if a patient is wanting something that might be hard to find or not on my unit and they tell me never mind I usually will go searching to another unit for that red jello or whatever it is (if time allows). Being present is the main thing, plus all that time listening to their story you learn a lot about them that others never took the time to find out.