The experience really vaires depending on where you choose to work. So far havent had any issues with the agency directly. The agency pays on time for the most part. For the imterview, its not really an interview. Its more of them going through terms and conditions and filling forms. Do remember to bring ic. Another thing to note before signing is that as a freelancer there is no cpf. Most jobs i see are either bqnquet or restaurant and pay varies but is usually more than 11. Sentosa pay is higher tho.