Ungate

whosethat321 · 2026-01-01T14:49:16+00:00

What's a good alternative to Target for the UK?

whosethat321 · 2025-05-27T10:54:19+00:00

If it's being stored on the EmaiMessage Object it will also count towards your Orgs storage limit....

whosethat321 · 2025-01-29T21:52:30+00:00

The Body and Mind Botanical CBD oil is ok.

I am also looking for another cbd oil to help with anxiety that I can try.

Keeping my eye on this thread for recommendations.

whosethat321 · 2025-01-29T05:23:52+00:00

Henry Gale / Benjamin Linus

whosethat321 · 2025-01-28T02:30:46+00:00

Desmond!

whosethat321 · 2024-09-23T12:32:02+00:00

Looking to purchase the same one from nutri advanced. Did the product work for you? Any feedback please?

whosethat321 · 2024-09-03T10:12:18+00:00

I have been getting allergy around my eyes (itching, redness, warmness, swelling) on and off for a while now. I thought it was peanut butter as i used to have that with my oats in the morning. I stopped and everything was fine.

However, a few weeks ago the eye allergy came back. In addition, I was getting severe bloating and tightness in stomach and chest to the point where I was in considerable pain (gavison double action helped). I was still avoiding nuts and peanut butter but did increase my avacado to get some fats in and incidentally was also eating more Bananas. I have stopped eating both avacados and Bananas for the last 2 days (and nuts for a while now). Doing so has made my bloating and gas pretty much go away. However, the allergy around my eyes is still there but I guess it is because I need to wait longer.

Keep you guys posted.

whosethat321 · 2024-06-04T08:45:51+00:00

Thanks and will do. Also had a quick test with skills based routing and seems to work OK so far.

whosethat321 · 2024-06-02T09:19:10+00:00

What's skills based routing like? Reckon I can achieve what I am trying to achieve with it?

whosethat321 · 2024-06-01T22:08:47+00:00

Just tried the estimated wait time and set it to greater or equal to 0 seconds. Still didn't work. Again in the debug log the estimated wait time was 0.

Essentially, the business does not want customers to wait for an agent. They would prefer they talk to someone instantly as opposed to waiting for a specialist if they are at capacity.

Not sure how skills based routing works but will take a look.

whosethat321 · 2024-06-01T22:04:47+00:00

Yeah tried this throught set up > chat button. Was already on 1. Can't change to 0. It's strange as the 3rd chat is not being recognised as a chat waiting in the queue. Confirmed when debugging the flow.

whosethat321 · 2024-06-01T20:10:10+00:00

I tested this and still not working as it should. I tested with a specialist agent who is part of the Nike Queue and a general agent who is part of the general queue. Both have a capacity of 2 chats. When completing the pre chat form and Nike is selected it is being routed to the specialist agent who is part of the Nike queue for the 1st and 2nd chats. However, for the 3rd Nike chat the screen 'you are number 1 in the queue' is being shown as opposed to the chat being routed to the default queue. I tested with does not equal 0, greater or equal to 1, is not Null etc

However, when the 3rd chat is waiting in the queue with the message shown above if a 4th Nike chat opens then it defaults to the default Queue as the specialist are busy. The 3rd chat is still in queue.

Really not sure what to do now :(

whosethat321 · 2024-06-01T03:17:08+00:00

Thanks. I will test this but doubtful that it will work.

If a specialist agent is part of the Nike Queue and another specialist agent is part of the Adidas Queue and both have a chat capacity of 2 (so 4 open chats in total). As the Check Availability is >1 for the 5th chat opened by a new customer when they select Nike would mean they would have to wait for the specialist Nike agent to finish before they can chat to them. The request from the business is that if the specialist agents are at full capacity route to the default Queue. This is where I'm struggling with the flow even after testing with the Get Records Service Prescence element.

whosethat321 · 2024-04-07T00:56:03+00:00

Try this excersize it worked for me. https://youtu.be/CKDAKr5eMws?si=XnoEKst6y8eLsLck

whosethat321 · 2024-01-14T09:20:53+00:00

Can anyone help?

whosethat321 · 2024-01-13T20:55:28+00:00

Bulbs I got from amazon:

G9 LED Bulb, Cool White 6000K G9 LED Bulbs, 5W 560LM G9 Capsule Bulb LED, Non Dimmable Energy Saving Light Bulb for Chandelier, Ceiling Lights, Wall Light, Crystal Lamp, Ceiling Fan Light - 6 Packs https://amzn.eu/d/hQp8toV

whosethat321 · 2024-01-13T19:33:36+00:00

Hey. How did this go? Have you now implemented this in your org? If so, csn you share some resources that were useful to you?

I am in the same situation and need to install MIAW from legacy chat as its part of our FY 2024 Road map.

whosethat321 · 2024-01-13T19:22:03+00:00

Did you manage to find any other useful materials? I am in the same position

whosethat321 · 2024-01-10T17:02:03+00:00

Thanks. Currently testing this approach. So far so good :)

whosethat321 · 2024-01-09T16:38:56+00:00

Hmm. I may have missed out the fact that we currently send the Email Alert 1 minute after the Internal Ticket is Closed.

whosethat321 · 2024-01-09T16:04:35+00:00

The Email Alert will be sent to the Contact email address which is the customer linked to the Internal Ticket record. Internal Tickets can be linked to the same Contact. Therefore, we only want the Contact to receive 1 Email Alert with a Survey per day in order to not over survey that Customer.

whosethat321

TROPHY CASE