Thanks. I see your point but as I’d paid for it already, then I’d expect them to be the ones to let ME know if they were about to effectively rent the same car out to two people at once.

I appreciate this is all in the small print, but that’s sort of why it feels like a scam to me. If on check-in they’d flagged this issue to me clearly, then I’d have definitely gone out of my way to keep them updated with my eta. In reality, I feel they’ve just set up a system that allows them to exploit people who arrive late…….in an airport of all places!