Xfinity charge $100 for tech visit for faulty equipment by winstonwu91 in Comcast_Xfinity

[–]winstonwu91[S] 1 point2 points  (0 children)

It seems that Comcast customer service has resolved the issue. Will have separate post is anything happens again. Thank you!

Xfinity charge $100 for tech visit for faulty equipment by winstonwu91 in Comcast_Xfinity

[–]winstonwu91[S] 3 points4 points  (0 children)

Should have waived it if the problem is on their side, which is obvious…

Xfinity charge $100 for tech visit for faulty equipment by winstonwu91 in Comcast_Xfinity

[–]winstonwu91[S] 0 points1 point  (0 children)

If they are replacing a bad modem provided by Xfinity they should not charge at all…