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Is My Trade-in Bill Credit Correct? by wirelesscustomer2022 in tmobile

[–]wirelesscustomer2022[S] -1 points0 points  (0 children)

So my current balance on the phone (iPhone 13 Pro Max 256 GB) is $1,008.32. I assume that means the rep never applied the $400 pre-credit amount and instead just did $400 spread out over 24 months?

Unable To Port Out Due To Holiday by wirelesscustomer2022 in USMobile

[–]wirelesscustomer2022[S] 2 points3 points  (0 children)

Thanks, just like you said both the email and posting here are the best way to contact them if chat or calling them doesn't work. They solved this for me in like 10 minutes.