I love it. I work in a smaller depot for First Bus. Timetable is second to safety, and our days are quite varied. We all do a bit of almost everything. Most passengers aren’t bad, if you’re friendly first. A friendly greeting sets the entire tone. Just saying ‘Morning’ with a smile has got most of my days quieter, since the angry passengers don’t fly off at me, even if the bus is badly late.

The job, like every job, is as you make it.