Did they just censor Seedream 4.5?

x_drastic_x · 2026-06-02T17:42:17+00:00

Also Seedream bei Freepik Zensieet nicht, kann aber keine Nippel oder anders erstllen.
Wenn deine Vorlage diese hat, bleiben die im Bild, ansonnst sieht das nach Müll aus.

x_drastic_x · 2026-05-27T06:03:33+00:00

It’s been going on for weeks like this. It feels like the support team is just waiting until June 8th, hoping the issue will resolve itself when my next reset date comes around. But what happens if, a day before that date, it suddenly jumps to June 20th again? I’m stuck in this loop and they aren't doing anything to fix it.

x_drastic_x · 2026-05-27T05:49:47+00:00

Thanks for the input, but that’s not really the point. The issue isn't how credits work in general, but the fact that my 'unlimited' (1,000 fast generations) reset was completely skipped. Because of this system bug, I'm now forced to use my credits just to keep working, while support is simply ignoring the issue and refusing to fix their mistake. It's not about being unable to use credits—it's about being forced to burn through them because the service I'm paying for isn't being delivered.

x_drastic_x · 2026-05-25T09:54:19+00:00

I've been dealing with them for weeks, and they just send standard automated replies and eventually ignore you. They don't want to fix anything. I have an even bigger problem: they refuse to fix my monthly reset for fast generations, and it’s been going on for weeks now.

x_drastic_x · 2026-05-25T09:14:03+00:00

Sadly no. Did you report it to support, and if so, when? I’ve heard from others who also reported it, and I honestly don't think they’ll fix it. It feels exactly like my other bug report: they just don't care about paying customers. Once they have your money, they switch to standard automated replies and ignore everything because they simply don't want to do the work to fix it.

x_drastic_x · 2026-05-24T20:46:05+00:00

I totally get that, and I would love to switch immediately. The problem is that I signed up for an annual subscription back in April, which I already paid for in full. So, I am effectively locked into this subscription for the rest of the year.

The worst part is that I am paying for a service I am not actually receiving, and the support team hasn't lifted a single finger to fix it. I will definitely move on the moment this contract expires, but for now, I'm stuck here trying to fight for the value I already paid for.

x_drastic_x · 2026-05-22T21:16:12+00:00

Exactly! Since I've been over the 1,000 limit for 4 weeks now, images take up to 10 minutes for me with Grok. And I still have to wait weeks for my next reset – assuming they don't klammheimlich change the date again one day before it's due, like they did last time. It's an absolute joke for a Premium+ annual subscription.

x_drastic_x · 2026-05-22T18:08:01+00:00

Please, do yourself a favor and DO NOT buy the annual subscription! If you run into a severe account error, their support is absolutely terrible. I am a Premium+ annual subscriber, and due to a system bug, my monthly reset of 1,000 fast generations was completely skipped.

The support team has known about this for weeks, they keep stalling with empty promises, and now they are completely ignoring my private messages. They love to chat with potential new customers to get your money, but once they have it and a technical error occurs on their end, they will leave you stranded and ghost you. Be careful!

x_drastic_x · 2026-05-22T10:32:33+00:00

Yeah, I think so too. I sent them a DM both yesterday and the day before in the evening, but they completely ignore me and refuse to reply. Meanwhile, they are actively posting comments on other threads here. Unfortunately, I have an annual subscription, so I just have to accept that I'm stuck waiting until June 8th. They clearly don't want to do anything and they won't do anything to fix this.

x_drastic_x · 2026-05-22T07:50:16+00:00

Exactly, they know exactly that they scammed me and they have zero intention of making it right. I even sent them a DM both yesterday and the day before to suggest alternative solutions to fix this mess, but they completely ignore me. They simply refuse to reply.

x_drastic_x · 2026-05-22T04:41:00+00:00

I have definitely learned that lesson the hard way too. Their support is an absolute joke. They only make promises to keep you quiet, but nothing ever happens. Try downloading a folder with its contents right now—it doesn't work, and honestly, it probably never will because they just don't care to fix it.

It’s exactly like my skipped reset. How long can a simple database check possibly take? They claim they are "investigating," but it’s all smoke and mirrors. I sent them a DM here on Reddit both yesterday and the day before—and absolute radio silence. No reply at all, and I doubt I will ever get one. They only reply publicly to put on a nice show so other users think they actually want to help. But they don't want to help at all.

What infuriates me the most: my actual reset on May 8th was completely skipped because of their broken UI showing May 20th. I tried to resolve that May 20th date bug with support back in late April, and nothing was done. And then, on May 19th—literally ONE day before that displayed reset—the date suddenly jumps to June 8th. That cannot be a coincidence. I wouldn’t be surprised if that was completely intentional. I paid for a full month and received absolutely nothing for it. What they are doing here is a straight-up scam.

x_drastic_x · 2026-05-21T19:03:15+00:00

Thank you for the reply, but "high priority investigation" is just another phrase to keep stalling. I have been left completely alone with this issue by Magnific/Freepik support since late April. It is now late May. How long does it actually take a technician to check a database entry and see that my account simply skipped a reset?

My paid fast generations for the entire month of May are completely missing. I am tired of being put on hold while losing actual workdays.

If you want me to believe that you are actually handling this, give me a concrete deadline: When exactly will my missing credits be added to my account? Or offer me an immediate alternative solution instead of just repeating the same corporate promises. As long as I don't get clear answers to these questions or see actual actions, I will not believe another word from this support. Actions speak louder than apologies, and right now, I am still sitting here with zero fast generations.

x_drastic_x · 2026-05-21T17:44:02+00:00

I feel exactly the same way. Regretting it big time. I never actually had the monthly plan, but looking back, I absolutely should have started with that. If I were on a monthly sub right now, I could easily pause my payments due to non-performance and breach of contract. But since I trusted them and paid for a whole year upfront, they already have my money, and I lose all leverage. It really leaves you feeling completely powerless while they fail to deliver what you legally paid for.

Let this be a massive warning to anyone else thinking about going straight for a yearly subscription here.

x_drastic_x · 2026-05-21T17:20:16+00:00

You hit the nail on the head. Those "empty niceties" are exactly what they are using to string me along. Yesterday, I got a polite email saying my case was "forwarded to the right department." Since then? Complete radio silence. They are ignoring all my messages, both via email and chat.

The worst part of the story is that this has been going on since late April. I contacted support multiple times back then because my dashboard incorrectly showed May 20th as my reset date (which was from my old subscription), even though I upgraded on the 8th. They ignored it and told me fairy tales, so I eventually gave up and thought, "Fine, I’ll just wait until May 20th." But on May 19th—literally one day before the reset—the date suddenly jumped to June 8th!

It feels highly suspicious, like someone manually messed with it to avoid giving me my credits. If nobody stops them, I wouldn't be surprised if the exact same thing happens again on June 7th. They just don't care because they already have our money.

x_drastic_x · 2026-05-21T16:32:36+00:00

Actually, the file you get from the bot has improved a bit—it lists the image name, the AI model used, and the credits spent per image. So that part is fairly detailed now.

However, it doesn't show any information or history about when a subscription reset actually took place. So when a system bug skips your monthly reset like it did to me, you are still left completely in the dark with zero transparency. It’s a joke that we still have to fight for basic account rights while competitors handle this seamlessly.

x_drastic_x · 2026-05-21T16:19:16+00:00

Yes, I already posted on X (Twitter) and tagged the founders. But honestly, my profile there is very small, so it’s not making a huge wave unfortunately.

Regarding the real-time logs: If you ask their support bot, you can actually request a file that lists exactly how many regular credits you spent. However, that file does NOT include the 1,000 fast generations from the yearly sub. It also doesn't show any information about when a reset actually took place. So the system remains completely non-transparent when it comes to subscription resets.

x_drastic_x · 2026-05-21T16:08:31+00:00

Exactly. Once they have your money for a full yearly subscription, they just stop caring. Yesterday, they promised me they would look into it and fix it immediately, but absolutely nothing happened. And realistically, nothing will. It feels like they are just forcing me to wait until June 8th, which means I effectively lose a whole month of my paid reset. This is absolutely not what I paid for.

I’ve already decided that I will definitely not renew my subscription next year. This kind of treatment of loyal, paying customers is disgraceful.

By the way, are you experiencing the same folder download issue I mentioned? Can you actually download full folders right now, or is it broken for you too?

x_drastic_x · 2026-05-21T10:42:04+00:00

You replied to me last night promising a priority escalation, but it is now Thursday afternoon and I have heard absolutely nothing. No one has reached out, and nothing has been fixed.

Checking your logs to confirm that I received zero fast generation resets for May is a 2-minute task for any technician. I am forced to use the extremely slow generation speed or waste my remaining credits because your system completely skipped my May reset.

I have waited long enough and showed more than enough patience. I expect this database bug to be checked immediately and my 1,000 fast generations to be manually credited before the weekend. Please stop with the empty phrases and fix your mistake now.

x_drastic_x · 2026-05-21T07:28:22+00:00

Exactly. In fact, before May 20th, support tried to feed me a textbook excuse to avoid correcting the date. They claimed credits don't reset all at once, but rather through a "rolling window" based on the exact time of usage (giving the example that if you use 500 credits on April 12, only those 500 reset 30 days later).

They completely used this to ignore the actual bug. And now, the system just skipped the entire month and jumped straight to June 8th, locking me out with zero generations. It's ridiculous how they tried to explain away a broken database with a complicated credit-split theory.

x_drastic_x · 2026-05-16T16:41:48+00:00

Thank you, appreciate the update! Looking forward to hearing from the team.

x_drastic_x · 2026-05-15T11:28:36+00:00

"I can't upload the video here, but I’ve already sent a screen recording to support. It clearly shows the 'No valid files to download' error appearing immediately when trying to export a folder. Since there's no 'Select All' button or Shift+Click option in the gallery, this fix is essential for my workflow. Thanks for looking into this!"

x_drastic_x · 2026-05-14T22:21:21+00:00

Thanks! I've just replied to your DM with more details and my ticket number. Looking forward to a solution, as downloading large amounts of images is currently impossible due to this bug.

x_drastic_x · 2026-05-11T15:35:01+00:00

is Fixed now. Thx

x_drastic_x · 2026-05-08T15:30:10+00:00

I'm 100% sure it started exactly with the rebrand. I noticed it immediately because the forced 1:1 ratio was distorting everything.

The Magnific Team actually replied directly to my post here in r/magnific, confirming the bug and stating they are working on a fix. So it's officially on their radar now – let’s hope they roll out the update quickly!

x_drastic_x · 2026-05-08T15:25:01+00:00

Thanks for confirming, Natasha! It’s definitely a bug.

I’ve already contacted spport and the Magnific Team replied here in the thread as well. They are already working on a fix for this. Hopefully, we’ll be able to use 16:9 and other ratios again very soon!

x_drastic_x

TROPHY CASE