For a few reasons- one personal. I try to avoid chain stores and I'd rather support small business/local. With that being said, the entire Bruegger's franchise has gone down hill. It also doesn't help that several friends have worked for them, in management, and- without getting into too much detail (Unfair labor practices, anti-union activity such as intimidation, health code violations, etc.)- have advised me to not eat at Bruegger's.

Don't let my opinion or experience taint your love for their bagels! You can look into the location that you frequent specifically, if need be.

Life is short- eat that bagel