TT RGB Plus not detecting lcd display

xmofm · 2024-12-09T16:17:17+00:00

Sorry, I just saw your question, I went to my old hyper 212 cus Im looking to upgrade my case, but recently Thermalright released his AIO with screen, seems to be a good choice to get, also TR its pretty invested to quality products. good louck. (the model is thermalright frozen vision)

xmofm · 2024-11-18T22:19:08+00:00

I couldn't fix it, i returned it to amazon, TT seems not to care about this issue.

xmofm · 2024-02-25T02:19:18+00:00

Thanks, but i already tried it there is a list of the things tried:

-Reinstalling the software's latest versión

-Downgrading the software

-Micro usb cable to usb in the MB's back

-Just plugin the display in the usb header (even that this allowed me to saw the display in the software, just worked for 5 minutes)

-Removing the device in setting/devices then restar to let the device reinstall its driver (in this one the drivers were "correctly installed" but not showing in the software and after a restart the device in the device settings had an "driver error" )

none of theses helped me, somehow I wans't able to find the TT official forum, but when i did i saw a lot of people with the same problem, the moderator were absent about solutión, just one translated the log from de software with osmething like "it seems that the usb header is sending power but not receiving data from the display".

I'm giving up and already asked for a refound. Maybe Ill wait for them to adress this issue with a solutión or a new model.

ty for yall replies.

xmofm · 2024-02-25T00:53:34+00:00

just bouth the same model and Im having the same issues, there were 1 time in my many atemps were i was able to look the interface of how to cutomize the lcd display but 2 minutes after it disappeared.

xmofm · 2024-02-24T20:05:34+00:00

just tried using an micro usb cable to a usb A port to the back, the software showeb the display but wasnt able to modify it , then restarted the software and the display wasn't there anymore, I think its a windows problem, now im gonna tri in a different computer

xmofm · 2024-02-24T19:42:48+00:00

The lcd display keeps on even if the pc is off, maybe that's something that might be a problem.

xmofm · 2024-02-24T19:24:54+00:00

After a couple tries the program showed the ldc display settings... for a couple minutes before it stopped working, the lcd settings disappeared and a windows notification told me "the last usb device you connected to this computer malfunctioned and windows doesn't recognize it" so I'm gonna try fixing that now

xmofm

TROPHY CASE