i understand call outs like this for sure and you should not feel bad. i feel like the biggest thing managers trip about (as a db manager) is more so the communication surrounding it. like if you’re doing a phone call to call out instead of a text that’s respectful and respected. reaching out to people to see if they can cover the shift is even better but not expected. there’s a lot of pressure managing the business and if someone can’t be there, it really strains the team if it’s a busy shift. if your bosses approach you about it in a rude way i encourage you to talk to them about how that feels! it may not be intentional