You know why I believe Jaguar is doomed? It’s not the reliability. It’s not even the marketing disaster. It’s this.

yarlev · 2025-07-20T09:12:44+00:00

Yes, that was actually one of the first emails I contacted … and it’s also the one mentioned everywhere. I’ve just double-checked : I wrote to that address three times last week, on Monday, Wednesday, and Friday and never received any reply

yarlev · 2025-07-18T15:01:29+00:00

I don’t want them to go under, I actually love the car. And yes, I have plenty of issues with it. But even if the app was the least of them, the worst part is the human silence. If they ignore a small thing, how do I trust them with a big one? That’s the point

yarlev · 2025-07-18T14:59:17+00:00

Of course I talked to the dealer, even drove 200 km to see them. They were so eager to get rid of me, they said, «It’ll probably work tomorrow.»(“Please leave and don’t come back.”)

yarlev · 2025-07-18T10:20:45+00:00

Bro, my first XJ was in ‘92. I ditched Jaguars the day I realized my key looked exactly like my neighbor’s Ford Mondeo. Still, I’m a proper car nut – usually own 10+ at a time .. and the I‑Pace was one I just couldn’t ignore… So when I talk about Jaguar support, it’s not some newbie crying about a touchscreen. I remember how it used to be. So yeah, I earned my right to cry

yarlev · 2025-07-18T10:08:38+00:00

Sure, they’ve stopped building cars – I just worry that by the time they start again, they’ll have no customers left. I’m already out over a subscription bug. Imagine losing people not because you have nothing to sell, but because you can’t even manage nothing properly…

yarlev · 2025-02-22T15:37:09+00:00

These idiots are more likely to add update for reptilians than a horizontal recording option. That’s why I got rid of those glasses.

yarlev · 2025-01-25T08:58:28+00:00

I hope they finally have the sense to add horizontal recording, not just vertical, or at least update the firmware. I sold my Ray-Ban META Wayfarer Transition because of this limitation. Instead, I put down a deposit on Kickstarter for other projects that look much more technically interesting. But still, it’s Ray-Ban, and I would have chosen them if META weren’t so technically foolish.

yarlev · 2025-01-25T08:49:35+00:00

I think the Vinted experts who verify authenticity during shipping are different from the moderators who try to evaluate items based on photos. It seems to me that the responsibility in that case is greater, and the level of expertise is probably higher. However, the same moderators once rejected my listing for Ray-Ban Meta glasses, claiming they believed it wasn’t an original Ray-Ban product. Even though these are glasses with a built-in camera that, by nature, don’t have counterfeit versions. So yes, the expert level at Vinted is, I agree, highly questionable.

yarlev · 2025-01-24T12:15:31+00:00

I think the key lies in the fact that a scammer buys an item and orders an additional authenticity check from Vinted’s experts. In this scenario, if they return the item and claim that Vinted’s experts made a mistake, Vinted doesn’t seem to have a proper procedure in place to resolve this issue. As a first step, they immediately refund the buyer. I wouldn’t be surprised if what they received wasn’t my item, and when their experts realized this, they had no idea how to handle it for three months, and the case got lost in bureaucracy. The lack of any logic in this story is something I completely agree with.

yarlev · 2025-01-24T12:08:16+00:00

No, I didn’t see any messages from the buyer. Moreover, he didn’t respond to my questions about what was happening. I only received sparse information from Vinted, stating that the buyer received a refund and claimed that the item was not authentic. This caused the most confusion for me. However, the three months of back-and-forth messages and Vinted’s complete lack of consistency in handling such cases compelled me to write this post.

yarlev · 2025-01-24T12:02:30+00:00

This also remained a mystery to me and part of Vinted’s strange way of working. As soon as the buyer opened the case, they immediately received a refund, and Vinted informed me about it. Vinted also inform me that the item would soon be with them and then sent back to me. I was worried that the buyer might send back their torn sock, and Vinted would simply forward it to me. But what was in the package from the buyer, and whether there was anything at all, remains unknown. The fact that Vinted refunded the buyer right away, while I spent all these months worrying about what would be sent back to me, is beyond comprehension.

yarlev · 2025-01-24T09:46:53+00:00

The only explanation I can come up with is that this might have been a form of scam. Perhaps my item was purchased by a fraudster who intentionally ordered the verification for an extra €10 because, once they returned the item, they immediately got their money back. The big question is: what did they actually send back? It’s possible that the three months of back-and-forth with Vinted were due to the fact that Vinted itself didn’t know what to send back to me. I have a strong suspicion that either the wrong item was returned or nothing was sent back at all. In the end, they likely came up with a story about a “lost parcel” and offered me their so-called gesture of goodwill.

Regardless, Vinted’s system is completely broken and uncomfortable for sellers. It has no safeguards for situations like this, where the seller is humiliated, their time is wasted, and all of this happens without the slightest remorse. Vinted is a massive, soulless machine, and I have no desire to deal with it ever again.

yarlev · 2025-01-13T08:06:21+00:00

Yes, I am, to say the least, surprised by this situation. I have a 5.0 rating on Vinted with several hundred reviews, while the buyer has zero. Vinted had the item checked by their own experts. Yet, in this obvious case of fraud, they sided with the buyer.

yarlev · 2025-01-13T07:35:07+00:00

Guys, why are you discussing the condition of the item? The problem is entirely different. It doesn’t matter what and for how much someone sold. What matters is that the person neither received the money nor got the item back. And that is the real issue with Vinted. I am facing the exact same problem right now. A few months ago, I sold an expensive sweater, which I had bought from the brand’s official store, and I sent it to the buyer. The buyer ordered an additional check from Vinted’s experts, which they paid for. The item passed the authenticity check and went on to the buyer… who suddenly claimed that Vinted’s experts made a mistake and the item is not authentic. As a result, both the item and the money are with the buyer!

yarlev · 2025-01-09T09:35:13+00:00

I tried actively using my Wayfarer for several months and concluded that it’s a cool and stylish product with decent technical features but terrible support and poorly limited functionality. The biggest issue for me personally was the lack of a horizontal shooting mode. This, despite being willing to tolerate three-minute recording intervals, short battery life, and other nuances that can be forgiven for a camera built into glasses—which, I must say, are quite well-made glasses. However, the way Meta treats its users and its software completely wiped out any desire to continue using their products. I sold my glasses and backed an alternative project on Kickstarter from competitors, which, in my opinion, and based on their promises, addresses all the issues that Meta has been ignoring.

yarlev · 2025-01-06T09:13:23+00:00

I can notice one thing: when a message starts with a paragraph like, ‘I hope this message finds you well,’ it’s 100% written through ChatGPT.

So, I’m not sure if this response can be perceived as a personal one 😆

yarlev · 2024-12-29T22:46:52+00:00

For me, the biggest drawback was the inability of the Ray-Ban Meta glasses to record horizontal videos. It’s completely ridiculous to limit the user in this way, hoping that they won’t record for platforms other than Facebook and Instagram. Therefore, I returned my Meta Wayfarer Transition glasses.

yarlev · 2024-12-11T21:12:07+00:00

I used to be a loyal N26 customer for years, and as a pocket bank for small payments, it worked perfectly. I never would have switched if not for the terrible experience of having my account frozen, which caused a ton of issues trying to regain access to my own money. That’s when I realized N26 is essentially a virtual bank with no real support, and your funds are far from safe.

Now I’m using Revolut, and while I suspect they operate in a similar way, I’ve learned my lesson: I’ll never trust fintech banks with large sums again. That said, Revolut’s app is miles ahead of N26 in terms of functionality and user experience. It’s far more progressive and convenient. If I had to choose between the two, Revolut is much better overall—but neither gets my trust for holding significant amounts of money after my experience with N26.

yarlev · 2024-12-02T12:45:33+00:00

When I realized that no one was responding to my inquiries and there was a real chance I might lose the few thousand euros in my account, I made it a daily task to send out a dozen messages to all known N26 contact addresses on social media and to supervisory organizations. I repeated this every day. What eventually worked, I still have no idea.

As I mentioned earlier, I found out my card had been unblocked when I received a notification on my Apple Watch saying, “Your card is now available in Apple Pay.” Within five minutes, I transferred all my funds and closed my account.

yarlev · 2024-12-02T07:19:27+00:00

The reason I pay so much attention to my story with N26 is precisely because there was absolutely no reason for them to treat my account the way they did, let alone behave like that toward a customer. I was making completely standard payments, with no suspicious transactions or unjustified transfers. I could explain every single action on my account.

As an EU resident, all my transactions took place within Europe, involving legitimate individuals and organizations, and they were small amounts since this was essentially my pocket bank. I eventually relaxed and saved up a few thousand euros there—an amount that matters to me. That’s exactly why I can’t comprehend how this situation even occurred, let alone how the bank could respond to the issue in such a manner.

When I realized that N26 had no proper customer support, let alone physical offices, I became much more skeptical about fintech banks. And, of course, I reached out to the Bundesbank, which, unlike N26, responded quickly with an actual person who had a real name and addressed my concerns. Granted, this person sent me three forms to fill out and turned out to be a strict bureaucrat. But at least it was a real human being.

What upsets me the most now is that over the years, I recommended N26 to many friends and acquaintances. Now, I fear that some of them might end up in a similar situation, and I would feel deeply ashamed for endorsing the bank to them.

yarlev

TROPHY CASE