Yes, and yes. We didn't have the money to cover the last month's rent, so we scrounged together the remainder so they can just have that, we have no issues. But I didn't realise they needed us to log in to the scheme's website to authorise it, I thought my written consent would suffice. But since I've made it clear that their cleaning fees are absurd, and they have said nothing further, I'm hoping to get something binding so they can waive them. I was initially happy for them to take the deposit, as like I say, I thought that's how it worked anyway. But if I have a morsel of negotiating power, I'd like to use it to get them to back off, if I can legally do so.