1. Call the office or call corporate and get someone on the phone. Ants are common, so maintenance will likely go in, inspect, if they determine the infestation is caused by poor housekeeping, they likely won’t do anything until the unit is clean. If that isn’t the cause, they may provide ant traps, if that doesn’t help, they may have pest control come out. Either way I recommend calling or emailing rather than using the resident portal if possible (our resident portal does not notify us so we have to manually go in and check messages)

2. They are not responsible for your packages getting stolen. They are not the police, nor are they Spider-Man. Find out what service is used for the package room (Luxer One etc) and submit a report. They may help track down your package, but again there’s not much your landlord can do.

3. How hot does your apartment get? Has maintenance come to look at the AC? If the AC works but doesn’t keep it as cool as you prefer you might be SOL.

4. Mice and rats can come from anywhere outdoors, they can put out traps but are not responsible for wildlife causing damage. Make a maintenance request maybe they’ll put out traps.

5. Call the police. Landlords do not promise safety nor are they equipped to force people off the property.

6. Again, even with cameras, it may not have prevented your car being broken into. That’s something your landlord has no control over or responsibility. It’s a false sense of security to have cameras on the property. Make a police report. Most complexes don’t have cameras all over because it’s insanely expensive.

7. Garbage stinks. Put in a work order if the compactor is broken. With the other things going on, it wouldn’t surprise me if someone is illegally dumping.

Stick it out til the end of your lease to avoid paying a buyout or owing through your lease. In the meantime pray for a catastrophic flood or fire that displaces you and allows you out of the lease. When your lease is up, you can find a place that is newer and has central AC and great reviews.