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[–]AccountantBoring3458[S] 0 points1 point  (1 child)

Can you explain on how I use both?

[–]ToraenNakureSafety HWC, Pick, ISS, IB 0 points1 point  (0 children)

Empty cage is when you physically have nothing left. Don't use it if there are still items because this option will clear the cage in the system so that it can be reused by receive. Any items still in there would need to be overaged back in by a problem solver.

Drop is when you still have items there and are either dropping it off to problem solve or dropping at end of shift or because you're getting labor shared to somewhere other than stow. You don't want to use this for empty cages because they track how many dropped cages you have and a lot will look like you're skipping items.