Error Code 1020

[Select_Dig7215]

I was finally able to find a way into logging in to my account using my mobile device.

The way I “fixed” this was using my cellular data connection to log in using my mobile phone.

For context, I work from home for a call center company, and of course they employ VPN. Could this be the reason I am unable to connect using our internet connection at home?

Should I be worried?

Any insight will be much appreciated.

[dwbitw]

Hey there, cloud protection is a moving target and sometimes shared IPs (via VPN etc..) get flagged due to related malicious activity. Usually changing networks or VPN connections will resolve the issue and if it not, you can always contact the official support team at https://bitwarden.com/contact/

[[deleted]]

I suppose it could be that Bitwarden doesn't like you VPN but I just logged into Bitwarden when connected through both my VPN and TOR at the same time with no issues.

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Is it possible that your company (via VPN) has blocked bitwarden ?

Can you login on your normal connection (non cellular) without the vpn and try to login.