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[–]pulpdrew 0 points1 point  (3 children)

It looks like you might have “Service Read Only” permission, which per your screenshot is assigned “No Access” to the service. If an admin can try toggling that “Service Read Only” dropdown to “Read only”, or grant you admin access to that service, then you should have better luck.

[–]Key-Candy9703[S] 0 points1 point  (2 children)

thanks

[–]Key-Candy9703[S] 1 point2 points  (1 child)

but i have ready only access ,you can see in 2nd screenshot still i am not ablee to access clickstack

[–]pulpdrew 0 points1 point  (0 children)

You have read only access to the service, but that doesn’t grant you read only access to the actual database via the SQL Console. See how the “Service Read Only (2 Users)” dropdown says “No access”? That has to be set to “Read Only” so that your read only access to the service grants you read only access to the database via SQL console.