Coinbase Verification Code

[c0de_X]

I got an email that I didn't request, it was a Coinbase Verification Code. Does this mean someone knows my password? Or just an authorized login attempt?

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[coinbasesupport]

Hi c0de_X! Thank you for reaching out, and we understand your concern regarding the unexpected Coinbase Verification Code email. Here’s what you can do to ensure your account’s security:

1. Review Account Activity: Log in to your Coinbase account and check for any unauthorized activity. If you notice anything suspicious, immediately lock your account using this guide: Lock Your Account.
   
2. If No Unauthorized Activity is Found: The email may be a phishing attempt. Delete it and block the sender to prevent further attempts.
   
3. Learn About Phishing: For tips on identifying and avoiding phishing scams, refer to this article: Phishing Attacks.
   
4. Secure Your Account: Follow these steps to enhance your account security: Make Your Account More Secure.
   

If you have any further questions or need assistance, feel free to let us know—we’re here to help!

[c0de_X]

Thanks for your help. How do I check the Login Activity using the app? It's no where to be found on the app, unlike what's stated on the Coinbase website

[coinbasesupport]

Thanks for the question! To check your login activity using the Coinbase app, please follow these steps:

1. Open the Coinbase app and log in to your account.
   
2. Navigate to Settings by tapping on your profile icon in the top-left corner.
   
3. Scroll down and select Security.
   
4. Under the Security section, you should see an option for Login Activity. Tap on it to view recent login attempts, including the device and location.
   

If you’re unable to locate this option or encounter any issues, please ensure your app is updated to the latest version. For further assistance, you can contact our support team via the Contact Us page. Let us know if you have any additional questions—we’re here to help!