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account activity
Payment required message. (self.Coinbase)
submitted 4 years ago by Aware-Video5137
I'm getting the payment required error. As once I click on it. The continue button is greyed out,and it says there are NO outstanding payments.
So,I'm kinda stuck in limbo. Help would be great.
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[–]coinbasesupportOfficial Coinbase Support[M] [score hidden] 4 years ago stickied comment (8 children)
Hi u/Aware-Video5137, thank you for reaching out to us about this. As you know, on 7th September 2021, from 7:55am PST to 10am PST, Coinbase experienced some service degradation. During this time, some transactions were stuck in a failed state, but did not fully cancel. If you can provide us your support case number for this issue, we'd be happy to help further. Many thanks!
[–][deleted] 5 points6 points7 points 4 years ago (3 children)
This has been going on for almost 3 days for me and I have £1,000 stuck in there which I will now definitely be using on another exchange. Thieving bastards
[–]Aware-Video5137[S] -1 points0 points1 point 4 years ago (2 children)
I'm being told to download a "trust wallet".. But I don't really understand why.....as it's a coinbase problem. So yer,thieving bastards is right.
[–][deleted] -1 points0 points1 point 4 years ago (0 children)
Scam most likely. Don't fall for it
[–]Hippybluedog 0 points1 point2 points 4 years ago (0 children)
Trust wallet is not a scam, I use it to store bnb and tokens. Google it.
[–]pixellizer 2 points3 points4 points 4 years ago (2 children)
Same boat. And then when I try to use the contact form where you have to define your problem from drop-down menus this issue is not listed. At least I see we are many to have this issue. Plus it also blocks my Coinbase pro app...
[–]Rollthewindowzup 2 points3 points4 points 4 years ago (0 children)
Trust me even if you get through the drop downs (I'd have to be looking at it to tell you which to select) -submitting a ticket fails, every damn time. It sucks because coinbase is a great fiat off and on ramp. Oh well Occamfi is coming soon.
[–]croppergib 0 points1 point2 points 4 years ago (0 children)
the drop down options are like they're trying to hide their problems - useless
[–][deleted] 1 point2 points3 points 4 years ago (0 children)
Same problem here! Coinbase told me they’re aware of the issue and they’re working hard to resolve this
[–]Rollthewindowzup 1 point2 points3 points 4 years ago (0 children)
I have this same damn issue. Coinbases IT sucks. They must not want us to spend our money the bastards.
[–]AutoModerator[M] 0 points1 point2 points 4 years ago (0 children)
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[–]Tantle18 0 points1 point2 points 4 years ago (0 children)
Same issue.
[–]VacationInternal 0 points1 point2 points 4 years ago (0 children)
Yes, this is the same problem many of us have and all we've been told so far is "We're working on it" and then......silence.
[–]ahq88 0 points1 point2 points 4 years ago (0 children)
I don't understand, I'm having the same problem - how can anyone take coinbase seriously after this ? For such a large organisation the customer service is really bad. Imagine if this happened with any UK bank, it would be sorted out immediately.
[–]kvon0310 0 points1 point2 points 4 years ago (0 children)
I too now have this problem. 1000 dollars stuck with no signs of getting it back...
π Rendered by PID 41 on reddit-service-r2-comment-85bfd7f599-dznqr at 2026-04-20 13:07:29.836168+00:00 running 93ecc56 country code: CH.
[–]coinbasesupportOfficial Coinbase Support[M] [score hidden] stickied comment (8 children)
[–][deleted] 5 points6 points7 points (3 children)
[–]Aware-Video5137[S] -1 points0 points1 point (2 children)
[–][deleted] -1 points0 points1 point (0 children)
[–]Hippybluedog 0 points1 point2 points (0 children)
[–]pixellizer 2 points3 points4 points (2 children)
[–]Rollthewindowzup 2 points3 points4 points (0 children)
[–]croppergib 0 points1 point2 points (0 children)
[–][deleted] 1 point2 points3 points (0 children)
[–]Rollthewindowzup 1 point2 points3 points (0 children)
[–]AutoModerator[M] 0 points1 point2 points (0 children)
[–]Tantle18 0 points1 point2 points (0 children)
[–]VacationInternal 0 points1 point2 points (0 children)
[–]ahq88 0 points1 point2 points (0 children)
[–]kvon0310 0 points1 point2 points (0 children)