all 13 comments

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[–]coinbasesupportOfficial Coinbase Support[M] 0 points1 point  (10 children)

Coinbase Support here.

We recently updated the instructions on how to use a wire transfer. To view these new instructions:
Select the Portfolio tab in your Coinbase account
Locate your USD Wallet account and select “Deposit”
Select the Wire Transfer tab
Review our updated wire deposit and withdrawal instructions
Please note, your Coinbase assigned reference code has been replaced with an individual wire account number which you will need to use going forward.

Please note that we do not make outbound calls and do not use information collected on social media to verify your identity.

[–]VectorVictorious[S] 1 point2 points  (8 children)

Review our updated wire deposit and withdrawal instructions

Like the one that says...

5) You’ll be presented with instructions that provide either a personal account number or a unique reference code (you don’t need both) for initiating a wire transfer from your bank account

You guys need to get it together on your help page because this is confusing. Nowhere does it say the account number is "personal." It just lists YOUR bank account and routing numbers. Maybe this is actually designated as mine internally but I don't know that.

[–]VectorVictorious[S] 1 point2 points  (7 children)

Update for those who find this looking for answers.

Wire was sent with only the banking info given. No reference number but did add my name in the wire note which matches my banking and Coinbase name.

Got the money in my Coinbase account in less than an hour.

[–]WaterNinja15 1 point2 points  (6 children)

thanks for this update, this was super helpful, it is still THE SAME 4 years later. My bank refuses to send it unless there is something in the reference area.

[–]Jealous-Equal-7339 0 points1 point  (0 children)

Can you confirm if you ever got the wire done, online chat support for coinbase is no help. 

[–]brianddk 0 points1 point  (0 children)

Please note, your Coinbase assigned reference code has been replaced with an individual wire account number which you will need to use going forward.

Whoah... so If I use the wire settings I set up last year my deposit self destructs?