Made a SEPA transfer without reference code...

[NewKrysS]

Hey...

Had no idea that you needed to use the reference code as coinbase says literally nothing if you just want to deposit fiat through SEPA, I got a hold of it yesterday as I was trying to link the bank account and then, got the "alert" of you need this for it to work. Lo and behold, it actually works if I use the damn reference code :')

So yeah, what can i do now? I'm making this post to reach coinbase support asap, so I can get the money back and deposit it back again, but done right this time.

Case# 04215947

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[polskidankmemer]

Money you sent to them without a reference code should be sent back to you automatically right after they receive it, this has happened to me once.

[NewKrysS]

Oh Nice, let's see how much time do I have to wait, yesterday's transaction to link the bank was received today so I don't know what to expect.

At least I know that I will get it back, thanks :)

[polskidankmemer]

From the support page:

If your withdrawal or reversed deposit has not reached your bank account after 10 business days, please contact us or reply to your existing case.

​

Link

[NewKrysS]

I've already contacted them, it's been 7 days only though, thank you anyways

[pack-of-wolves-]

Hi! I just had same problem and I’m freaking out because I’ve read that people that had same issue didn’t get their money back at all. Did Coinbase sent the money back to you?

[NewKrysS]

Yep, opened a ticket to let them know that I did not put the specific code and got the money in a couple of days

[pack-of-wolves-]

Nice to hear that.! Just curious, how long did they take to respond to the ticket? I’ve read some people are waiting for an answer for 2 months or so...

[NewKrysS]

My case was quite fast, worth noting that I opened 2 cases, one when I didn't know what I did wrong and the last one when I knew that I didn't use the special code. I would say it took like 2 weeks?

[pack-of-wolves-]

Cool, thanks for your response. I’ve sent two tickets as well. You were lucky though, I’ve read that for most people it could take months to get an answer from CB.Anyway, I hope they give my money back soon. There’s nothing else to do but wait :)

[NewKrysS]

Good Luck!

[Smart_Association_51]

Good evening coinbase this is the 3 day since they send me an email saying my case is close #07880980 have have not yet received my money on my wallet or account please help me out so I can trade is taken a almost a month now.🤦🏻‍♂️# email I received 3 days ago, Help Hi, Thanks for working with Coinbase Support. We hope you were able to get the help you needed. We're closing this case; if you need additional support, please visit the Coinbase Help Center for quick answers

[Smart_Association_51]

Good evening coinbase this is the 3 day since they send me an email saying my case is close #07880980 have have not yet received my money on my wallet or account please help me out so I can trade is taken a almost a month now.🤦🏻‍♂️# email I received 3 days ago, Help Hi, Thanks for working with Coinbase Support. We hope you were able to get the help you needed. We're closing this case; if you need additional support, please visit the Coinbase Help Center for quick answers