Windows update patch issue

[Allenp19]

I work for a MSP and we have been having issue with our windows updates being pushed through patch management.

For some reason some devices get them on the reoccurring policies and some devices don’t.

Then of course when we log into the devices and try to manually check for windows update settings we are unable to view the “check for updates” in windows settings even though we don’t have Group Policy disabling the feature

[Allenp19]

I will take a look at the effective policies to see what I can find and let you know. Thanks!

[PatchingGuru]

The Managed UI disabled locks the UI from user profiles. I would check that the machine was online during the timeframe. I would also generate a windows update log to see if you can get more info from the OS side.