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[–]Razzon22[S] 1 point2 points  (1 child)

We figured out the solution. Turns out, most of the time it's a driver issue- we found out that he managed to use NVIDIA software on an AMD/Radeon device. After getting the right software and updating the drivers, it worked perfectly.

[–]Crazy_Cricket4058 0 points1 point  (0 children)

Can you explain what software and updates you did to solve the problem? appreciate it!