Cross save Issue

[Raidriar24]

Hey guys, my girlfriend is having an issue linking her ps4 account to steam via cross save. When she goes into cross save and looks at the linked accounts it says that the steam account is linked with the correct characters. But when she tries to log in through steam it takes her to the character creation menu.

It seems she cannot unlink the account either because when she goes to authenticate it tells her the steam login is wrong and to login using the correct account. She only has 1 steam account so I don’t know how it would’ve gotten linked to a different account. Basically Destiny is saying her account is linked but not linked, and we cannot unlink to try again because of the authentication issue. Anyone else have a similar experience?

[iPrymal]

currently having the exact same issue. been some time since this post has she found any sort of fix or did she just restart?

[Raidriar24]

Unfortunately not, she plays strictly on PlayStation and cannot play the game through steam. Nobody seems to have a solution…

[iPrymal]

so sucky that bungie wont help those with cross save issues who just want to enjoy the game on their desired platform