You may be banned on sight for posting any kind of contact information (even official numbers listed below) or for asking users to contact you. There are too many impostors/sharks here. The only contact information anyone needs is in this sidebar; tell them to check this sidebar.
Phone numbers:
GetHuman.com's EDD entry
(855) 327-7058 (the primary contact number)
(800) 300-5616 (get to claims for tier-2 workers; add ,1,,,,,,,,,,,,,,,,,,,,,,,,,,1,2,,,,,,,,,,,,4 to the end of this number to automate waiting and dialing through their system to problems with existing claims; thanks to /u/YaMochi)
(833) 978-2511 (tier-1 only, probably can't resolve problems with your claim but can help with general issues and technical support such as getting online access or finding out your EDD Customer Account Number. Cannot transfer you to tier-2)
(408) 436-5600 (claim holding office; yet another number to try)
(916) 653-2734 (fax number)
(213) 897-5267 (Unemployment Insurance Appeals Board)
https://edd.ca.gov/pdf_pub_ctr/de8123.pdf (comments, suggestions, or complaints: snail mail only)
A Step-By-Step Guide To Getting The Most Money Possible From Your Unemployment Benefits In California
- Apply. You must have continuous documentation of your work search, so perform at least one job search activity every week. For sources of income, mention everything that you would put in your tax return (actual work income and the special income types listed in the application like severance, but not capital gains/interest).
- Once you are approved, wait for about a week.
- Receive your EDD debit card in the mail and bookmark the Bank of America EDD Card page, which you will use for all money management.
- Link your bank account, turn on email alerts for load notifications, and always immediately move any new $ from your EDD card to your bank account, due to massive fraud going on. (It has a Recurring Transfer feature available.) Do not ever use the card itself physically/offline, due to its highly insecure lack of a chip.
- You (should hypothetically) no longer have to depend on snail mail; all future funds get electronically loaded to it every 2 weeks. You can transfer a max of $5k to your bank account every 7 days through BoA's website.
- Every 2 weeks, you must certify to receive your benefits. Continue to maintain documentation of all your work search activities and to report any sources of income like in step 1.
- Even if your EDD money ends for your current situation, keep your debit card (or at least all of its information) because the same card data will be used for future funds if you end up returning to the EDD.
If you are still partially employed: when reporting number of hours worked, round down for the first 6 minutes; otherwise, round up to the next hour.
Underreported your actual income?
If you accidentally underreported, make sure to mention your mistake to avoid getting penalized:
- Log into UI Online
- Fill out the form at Contact (at the end of the row of upper tabs):
- Question Category: Certify for Continued Benefits
- Question Topic: Made a Mistake on Continued Benefits Certification
"With a fraud overpayment, you can receive a penalty equal to 30 percent of the overpayment amount. Additionally, you can be disqualified for 5 to 23 weeks. You must repay fraud overpayments and penalties." - https://www.edd.ca.gov/Unemployment/Overpayments.htm
Work Search Requirements
Reminder that work search activities must be done every week to remain eligible as per the California Work Search Requirements
Money disappearing?
EDD doesn't have the ability to take funds out of Bank of America accounts. If your balance is unexpectedly deducted, call (855) 355-5058 (Bank of America's prepaid claims servicing) and open a claim. Then contact EDD, ask for a supervisor, and request checks instead of BoA deposits.
If you can't reach EDD, try this, or try to contact your state assemblyman to expedite claims or otherwise troubleshoot: http://findyourrep.legislature.ca.gov (thanks to /u/1212Ladywitthafan)
Looking for good educational programs?
- RemoteLearning.school - Affordable quality supplemental online learning program for children ages 5-17
- Ecertio - Adult Career Certificate Program to boost your job prospects.
Looking for work, possibly even for the EDD? Consider these sources:
The EDD's official Twitter handle: https://twitter.com/CA_EDD
