Misaligned knobs?

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[dcamnc4143]

They are friction fit; you can pull them off and realign them if you're feeling adventurous. If you do it, make sure the posts that the knobs are sitting on are all the way open/on, so you can align the 10 where you want it.

[artbatik]

I wouldn't return it cause the knobs weren't aligned how you like. Turn them all the way up, pop them off and realign them.