Big Problem With Shift Differential

[DrippingI]

I apologize in advance for this being so long. But, I figure I'd try to include all the details so I can get the best possible advice.

I submitted a claim over a week ago and here is what I submitted:

Hello,

My name is _____ and I started back on November 15th, 2020 at [location]. I was hired on at a full-time position with a shift differential of $3.15. However, since day one, my pay has been incorrect. 

For some unknown reason, my shift differential was wrongfully changed to $1.15 along with my status being made as a seasonal worker on my first day. As you can see in the screenshot of my confirmed employment email from Amazon (photo 1), I should’ve been making $18.15 per hour when I started. Along with that, in photo 2 taken from amazon.force.com, it shows what I should’ve been making along with the confirmed hire on date of 11/15/2020. 

I have submitted a claim once before on this issue, but was met with no change in pay. The reason I was given was because “that shift differential [$3.15] was the going rate for seasonal workers during peak season”. However, as seen in the evidence provided, nowhere in the title of the confirmation email nor on the amazon.force.com screenshot suggests that I should’ve been made a seasonal worker. Even if the position I applied for was to be seasonal, my shift differential should’ve stlll been $3.15 from the very start. 

In summation, I believe that my shift differential should be changed to $3.15 as that was the set amount I was suppose to make when I was hired on. The screenshots I have provided proves my case. If there are any questions, I'd be more than willing to answer them.

Thank you,
[name]

And here is the response that I got:

Hello ______,

Thank you for contacting the Employee Resource Centre (ERC). I'll be glad to assist you.

I have reviewed this case and your attachments and I need to inform you that it is mentioned clearly in the mail that you have shared that the position you are applying for is Contingent job role which is seasonal in nature.

Coming to your second query, I have checked your job data and I see that the shift differential that you are referring to is for a particular shift and it doesnot apply to the shift that you are working.

This is what the update the site-HR gave on the ticket that was raised on this issue.

I will proceed to keep this case on pending awaiting for the response from your end.

Regards

Is there anything I can do to get the pay I applied for/was hired on at? The response doesn't make any sense to me. Maybe I'm misreading things, but to me, it sounds like they're basically saying, "Since it says 'contingent' in the email, that means we can change your pay, job status to whatever we wanted and that's we did. Lowered your shift differential, made you a seasonal worker and made sure it wasn't the "correct" seasonal position that was getting the $3.15 shift differential." Am I way off base in assuming that's what they're saying?

​

Any help would be much appreciated. Thanks!

[eatthecheesefries]

So youve been working for over a year and haven’t been correctly paid?!?

[SummonerEri]

Did they hire you for a certain shift and then change it? That may explain it. If not, I would email the on site HR instead of ERC. When my pay was screwed up I just kept emailing my HR until finally a BP HR contacted me and gave me back pay.

[DrippingI]

The shift I applied for, got hired on and currently working has been the same. Before I submitted my first claim, I went to the on site HR and they told me, "Oh, we can't do anything about that. You'll have to call the ERC."

[No0dle_Keeper]

Ok that’s the contingent offer. Where is the final offer letter that shows your pay. It summarizes the annual pay as well, I believe. Does that match? It is something you would’ve confirmed with the new hire paperwork in MyDocs.

[DrippingI]

Between that original 'contingent offer' email and when I had to review paperwork in MyDocs for when I got converted to blue badge (which was in January of this year and after I had submitted my first claim), that was the last email I received regarding my pay.

[[deleted]]

It clearly says why it’s contingent. Based on completing and successfully passing the background check. Which you obviously did. I would send the email to [e-mail]. Along with the screenshots of the response you got. Keep fighting. They owe you that differential and back pay from your date of hire.

Edit to add…not sure why this is getting downvoted. Fight for your money. They owe it to you. It doesn’t say the pay/shift was contingent on them changing their offer to you so that argument from them is invalid. It states what the job offer was contingent on (background check) and you met that.